Crystal Ceh

Experience

• 

  York University

  Jan 2006 - Jan 2007

  Aquatics Facility Supervisor

  • Recruited, hired, mentored and trained ~25 part-time student staff.• Responsible for the development and performance management of all lifeguards. • Developed programming for aquatic leadership courses.• Identified safety /risk management concerns, informed Facility Manager, and helped develop effective resolutions.• Managed administrative duties such as payroll, scheduling, reports and statistics.

• 

  CBI Physiotherapy and Rehabilitation

  Jan 2007 - Jan 2008

  Kinesiologist

  • Assisted physiotherapists in physical assessments and exercise protocol creation for clients.• Implemented, monitored, and provided feedback for exercise protocols for clients.• Administered therapeutic devices such as muscle stimulation and hydrotherapy to clients.• Maintained client charts and prepared them for audits.

• 

  GoodLife Fitness

  Jan 2007 - Jan 2008

  Certified Personal Trainer

  • Conducted initial intake of clients, including goal setting, anthropometric measurements, blood pressure, and fitness testing. Followed up with regular measurements to assess progress and achievements.• Developed and implemented customized fitness programs with a focus on weight/fat loss.• Coached clients in 1:1 sessions with enthusiasm.• Successfully met and exceeded monthly personal training sales quotas.

• 

  Naturopathic & Allergy Clinic; Synergy Sports Medicine & Rehabilitation

  Jan 2012 - Jan 2013

  Naturopathic Doctor

  • Recorded detailed medical history of clients, including physical assessments, routine & specialized lab testing, and developed personalized treatments plans using natural modalities.• Maintained client charts, detailed records and conducted thorough follow-ups with clients.• Worked with confidential files, professional standards, and sensitive information in an office environment. • Listened with empathy and communicated clearly.

• 

  Crystal Elizabeth

  Jan 2014 - now

  Online Weight Loss Coach for Moms

  • 1:1 and group online nutrition, fitness and mindset coaching that helps facilitate transformation in clients - successfully worked with over 150 women to help them gain strength, lose weight/body fat, gain energy, create healthy routines/habits and gain confidence• Signature online group transformation program, The FitMama Method• Habit-based behaviour change coaching with high accountability • Manages a free FB group, The FitMama Movement, with quarterly challenges, weekly content & community building Show less

• 

  UM Sports Centre, Maastricht University

  Jan 2014 - Jan 2017

  Fitness Instructor & Personal Trainer

  • Provided individual exercise programs and excellent customer service to a diverse population.• Developed and instructed small-group, women’s-only fitness courses that generated additional revenue and improved the demographics of the facility (i.e. Women on Weights, Levels 1 & 2).• Trained and mentored personal trainers to take over the Women on Weights courses.• Assisted in developing exercise program content and execution for a university-wide fitness initiative for employees (i.e. Health & Fitness Express).• Worked seamlessly in small and large teams on goal-driven projects (e.g. Let’s Move Challenge). Show less

• 

  McGill University

  Jan 2018 - now

  Fitness Centre Administrator

  - Management portfolio includes: fitness centre, personal training, fitness classes, and staff fitness.- Talent acquisition and leadership - responsible for recruiting, hiring, managing and mentoring a staff of over 50 employees- Program development - introduce and expand on current fitness offerings to serve our clients- Customer care and service - creating a safe and inclusive environment for clients, along with inclusive programs and communication- Budget management - responsible for a $275k annual budget, budget analysis and forecasting- Develops, maintains, & improves on team & department operating procedures and succession planning- Liasing with other departments within the university to promote health and well-being - collaboration on several initiatives, such as the Fitness Adapted Program with the Office of Students with Disabilities- Equipment purchasing and maintenance- Strategic planning with a vision to fulfill the 5-year plan of the Athletics & Recreation department- Creates website content and contributes to social media platforms, and collaborates with Marketing & Communications department to create content to attract, engage & retain current and prospective clients Show less