Abhishek Bose

Experience

• 

  IBM Global Services

  Jun 2006 - Feb 2010

  Application Developer

  Project /Application : EDM-EFeeds March 2008 to February 2010.Client : ProQuest Description:In this project we get electronic feeds into ProQuest system and we reformat those feeds so that we may resell the stories to other vendors, as well as present them in ProQuest. In order to do this, we must translate all of the feeds we receive into a single format. Internally this is XML. We store the stories in XML in the EDM archive. The stories that are sent on to other vendors, as well as ProQuest are translated into SuperText format. SuperText is a simplified tagged format. This means that every piece of data is inserted after the appropriate tag.Roles and Responsibilities:• Involved in designing and coding using PL/SQL and UNIX shell scripting.• Involved in designing and coding using Perl scripting.• Involved in the various testing phases ST, SIT and IST.Project /Application : WN Biller July ’06 to March 2008.Client : AT&T Description:WN Biller is a billing application that provides billing services to AT&T WorldNet ISP. WN Biller Arbor/BP database is maintaining almost a million billing account data. Every customer is billed on a monthly basis and the bill cycle is setup while provisioning the account and it can be on any day of the month. The Customers can pay the amount using Credit card or One Bill. Credit Card payment is the feature that enables the customers to pay their outstanding amount for WorldNet services from their Credit card account. One Bill payment is the feature that enables AT&T WorldNet customers to bundle their WN charges onto their AT&T telephone bills issued by AT&T Consumer Service Biller.Roles and Responsibilities:• Involved in designing and coding using PL/SQL and UNIX shell scripting.• Involved in writing queries in Sql.• Involved in designing and coding using Perl scripting.• Involved in the various testing phases ST, SIT and IST. Show less

• 

  Tata Consultancy Services

  Feb 2010 - Dec 2011

  Tech Lead

  • Hold accountability for escalating any deviations from the plan to the senior management and work with the owners on mitigations.• Judiciously document plans in the project management software and use the appropriate tools to baseline and monitor tasks to achieve business results by established critical dates.• Working closely with project managers, QA leads, delivery managers for periodical progress updates and to ensure timely deliverables. • Responsibilities include resolving, tracing, and escalating critical issues to minimize project risk factors.• Effectively liaise with multiple teams and ensure the dependency, coordination, and integration between teams are managed.• Responsible for client/user interaction for requirement gathering, risk assessment, and finalization of technical architecture Show less

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  Tech Mahindra

  Dec 2011 - Nov 2013

  Technical Lead

  • Steer the complete life cycle of project management including analysis of operational requirements, translating new ideas into process-specific solutions, delivery, scrum, support, analysis, and documentation• Shouldered the responsibility of training and transitioning the team to work on Agile Environment• Developing relationships with business stakeholders and leadership teams across geographies and departments; working on changes, issues, risks, and contingency plans.• Recommending and enforcing IT procedures and standards for adherence of project output to audit and compliance• Accountable for creating and managing a project plan, dashboards, and high-end reports for monitoring, etc. • Responsible for maintaining resource hiring data and plan vs. actual to ensure proper resource utilization and alignment. • Spearheaded entire project management activities with final accountability for project deliverables, stakeholder management, client satisfaction, schedule management, requirements management, and overall project team performance.• Hold accountability for escalating any deviations from the plan to the senior management and work with the owners on mitigations.• Judiciously document plans in the project management software and use the appropriate tools to baseline and monitor tasks to achieve business results by established critical dates.• Working closely with project managers, QA leads, delivery managers for periodical progress updates and to ensure timely deliverables. • Responsibilities include resolving, tracing, and escalating critical issues to minimize project risk factors.• Effectively liaise with multiple teams and ensure the dependency, coordination, and integration between teams are managed.• Responsible for client/user interaction for requirement gathering, risk assessment, and finalization of technical architecture Show less

• 

  Ericsson

  Nov 2013 - Aug 2016

  Scrum Master & Delivery Manager

  • Mentored teams, leading them to be self-directed with strong accountability, decision making, conflict resolution, and transparency.• Implementation of XP at the team level (pair programming, ATDD, TDD, Pair Programming, Continuous Integration, etc.)• Improvement in prioritization of initiatives, epics, and stories at each level completed the waterfall to Agile Migration and Educated team about the agile method. • Collaborated closely with the product owner on backlog refinement and Prioritization Involved in prioritization, ensuring acceptance criteria were agreed upon and stories were ready for sizing.• successfully removed any obstacles or impediments that stand in the way of the team's success• Creation of a product roadmap and vision made high visible• Highly visible release schedule• Highly visible burndown and velocity charts• Highly visible QA metrics Show less

• 

  IBM India Private Limited

  Aug 2016 - Feb 2019

  Agile Coach

  • Work in a hands-on manner with the teams as well as in a consultant model, helping the teams with agile ceremonies, roles, collaboration, and artifacts to reach greater success in project delivery.• Help identify and coach champions within each functional area, who can continue the maturity journey and act as local mentors/coaches for more junior product/project team members.• Contribute to the brain-trust of defining end-to-end processes that support Agile principles. Develop training/certification materials and forums both for existing teams and the onboarding of new talent. • Raise recurring/widely observed issues and bottlenecks to stakeholders; develop and implement comprehensive solutions.• Coaches organization through change, helping identify and attack organizational impediments which limit team productivity and quality and develop a strategy for Agile tooling.• Worked with senior leadership on understanding and embracing the aspects of agile software development that help them achieve their goals without creating churn on development teams.• Led the adoption of tools, artifacts, and ceremonies to promote a better investment in team productivity, communication, and autonomy.• Coordinated and assisted Program level Release planning( PI Planning ) meeting (SAFe), identify dependencies.• Identified risks, dependencies, and potential issues and proactively look for solutions to address them in advance.• Supported the Product Owner, assist in maintaining product roadmap and delivery deadlines, breaking down high-level business intents into workable components, and written as user stories.• Prioritized, sizing, and built Acceptance criteria and maintaining backlog items in JIRA• Ensured alignment and synergy between process improvement strategies/plans and other IT strategic objectives/initiatives• Wrote Agile FAQs, articles, and success stories which were distributed via newsletter and posted on a SharePoint site to improve the Agile maturity level Show less

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  DBS Bank

  Feb 2019 - now

  • Actively involved in collaborating for the creation and evolution of the Agile transformation roadmap and driving activities.• Support the development and monitoring of Agile adoption/maturity metrics to aid in accelerating overall Agile transformation efforts and to gauge the maturity progress of new and existing teams.• Define and ensure consistent agile standards and best practices in alignment with the organization's vision. Implement best practices for scaling and optimizing the agile practice.• Provide individual coaching to delivery team members, managers, executives, and other employees throughout the company and develop training materials and deliver them across the organization. • Participate, organize, facilitate communities of practice to help foster lean and agile thinking.Mentor Agile delivery teams, their coaches, stakeholders, & leaders to help them adopt the mindset and practices needed to transform the organization.• Coach/Facilitate in lean thinking and development of Minimal Viable Products (MVP); Release Train Engineers, Product Management, Epic Owners at the program level, and coaches Scrum Masters and other team leaders on their respective functions within an Agile team.• Work closely with partners, particularly Scrum Masters, Product Managers, and Engineer Managers, to evaluate a Product Teams agile and product maturity and strategies to address gaps.• Active coaching of Product Teams and leaders, facilitation, and coaching of quarterly planning events, and development of product-specific coaching plans to mature the Product Teams and leader’s skills and mindset.• Coach multiple teams simultaneously by directly observing team activities, guide them through Agile discovery and learning, provide general and role-based training, & help raise and solve impediments.• Work in a hands-on manner with the teams as well as in a consultant model, helping the teams with agile ceremonies, roles, collaboration, and artifacts. Show less

  • Agile Coach - VP

    Jul 2022 - now

  • Agile Coach

    Feb 2019 - Jul 2022