Emily Smith

Experience

• 

  Fry's Food and Drug

  Jun 2016 - Aug 2017

  Starbucks Barista
• 

  Arizona State University - Department of Psychology

  Aug 2016 - May 2018

  Undergraduate Research Assistant

  Bridges to High School in the REACH Institute at ASU- Interviewed middle school students to assess quality of family relationships, emotional distress, and delinquent behaviors- Collected cortisol samples from saliva to measure students’ stress levels over time- Interviewed parents over the phone to assess perceptions of child’s wellbeing and effectiveness of Bridges intervention program

• 

  Education at Work

  Aug 2017 - Jun 2018

  Social Media Agent

  - Resolved Paypal customer questions and issues through email and social media

• 

  Gililland Middle School

  Aug 2018 - Nov 2018

  Intern

  - Helped students create short- and long-term goals to improve behavior and academic performance- Supervised peer mediations to aid students in developing problem solving skills - Researched current literature on stress management for adolescents to apply to sessions with students- Conducted brief counseling sessions with students to develop stress management strategies

• 

  Education at Work

  Aug 2018 - Mar 2019

  Account Manager

  - Made outbound calls to Discover Card holders to assist with account issues and connected them with specialists

• 

  Jewish Family & Children's Service of Arizona

  Jan 2019 - Sept 2020

  - Used electronic health records to document and bill for services provided to clients- Created individualized service plans with child and family teams using SMART goals to measure progress while involved in services- Made phone outreach to clients and families to coordinate care and assess client’s progress related to their service plan- Facilitated meetings with the Child and Family Team to improve and tailor services to the client’s individual needs - Assisted full-time case managers in making phone outreach to their clients, attending Child and Family Team meetings, home visits, court, and school meetings- Attended trainings on strength-based and trauma-informed care as it applied to children and families in foster care and other state welfare systems

  • Case Manager

    Apr 2019 - Sept 2020

  • Case Management Aide

    Jan 2019 - Apr 2019
• 

  Southwest Autism Research & Resource Center

  Nov 2020 - now

  Behavior Therapist