TIBU MATHEW

Experience

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  Antal International Network

  Mar 2012 - Sept 2012

  Research Associate : Junior Project Coordinator & Hr Coordinator

  Antal International is the leader in EMEA & Asia Executive Search & Selection. Our network comprises over 50 fully-staffed offices in 24 countries, recruiting talent in a range of industry sectors & skill functions. Since inception in 1993 Antal has placed executives in over 75 countries and offers staffing solutions from Retained Executive Search, Search & Selection to Contingent Recruitment in Permanent, Interim & Contract / Temporary staffing.Antal's executive recruiters combine their recruitment knowledge, search skills, proven headhunting & selection methodologies with knowledge & experience of your industry to deliver a truly value added service. This approach ensures Human Resources Managers, Line & Hiring Managers and our Candidates all deal with specialists who know the talent market, the top performers in it and importantly, understand your business.Antal's global network has physical offices in Belgium, Brazil, Bulgaria, Canada, China, Croatia, Egypt, France, Germany, Ghana, Hungary, India, Italy, Luxembourg, Malta, Netherlands, Nigeria, Pakistan, Philippines, Poland, Romania, Russia, South Africa, Spain, Switzerland, Turkey, United Arab Emirates, United Kingdom.Antal has a proven track record of recruiting in the following sectors across EMEA & Asia; Aerospace & Defence, Automotives, Banking, Beverages, Chemicals, Construction, Consumer Goods, Distribution, Electronics, Energy, Engineering, FMCG Food, Financial Services, Retail, Electronics, Healthcare, Information Technology, FMCG-Non Food, Insurance, Leisure, Legal, Manufacturing, Media & Advertising, Pharmaceutical, Biotechnology, Professional Services, Accountancy, Public Sector, Real Estate, Technology, Telecommunications, Transport, Utilities & Mining/ Resources.SpecialtiesMiddle-level and Senior level Recruitment, Business Development Show less

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  Dixons Carphone

  Feb 2013 - Apr 2017

  Technical Sales Advisor

  Ensuring that all store standards and key performance indicators like sales targets, margin etc are achieved.Provide advice & guidance to customers to help them find the right product & services to meet their needs.Excellent product demonstration skills.Learning about new products and services through our excellent in-house training.Ensuring that all customers are happy with service both during the sale and after they have left the store.Resolving customer queries and complaints brilliantly and in a timely, efficient and friendly manner.Providing support in all areas of the store as required.Logistic management: procedures of the warehouse, Schedule reception and delivery of products for installation and transportation department. Inventory supervision and stock control on customer orders. Show less

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  MNK Re Limited

  Jan 2018 - now

  • Support and maintain electronic messaging systems used for London Market bureau processing• Produce London Premium Advise Notes for presentation with slips and premiums for Accounting and settlement transactions using the Insurer’s Market Repository• Upload claims reports, claims bordereaux and transactions to the IMR, using ECF• Ensure regular compliance using Lloyd’s Crystal.• Maintain updated database of clients, informed monthly, quarterly, half-yearly, or annual premium, and avoided policy lapse• Coordinated with the team to understand business needs and processes from end users' perspective and proposed policy changes• Worked as a liaison between the underwriters, borkers and policy holders to ensure availability, and effectiveness of the services provided• Performed periodic analysis, supported the team for implementation of issuance system to maintain proper work-flow• Provided analysis on clients' needs, newly initiated policy specifications, and detailed logic flows for implementation • Verified client claims, and processed the amount redemption from policy post formalities• Worked with brokers for developing policies as per client requirements.• Performed detailed analysis to better understand key business drivers, and created authentic reports for the senior management• Assisted the team with the documenting and proofing of revised norms, policy brochures, policyholder letters, and company endorsements• Performed various administrative duties and answered client calls by giving detailed information about the available policies as per the needs Show less

  • Accounts Manager

    Sept 2020 - now

  • Business Analyst

    Jan 2018 - Aug 2020