Justin Martinez

Experience

• 

  Vitamin World

  Jan 2012 - Jan 2016

  • Provided guidance and leadership to a team of 6+; Conducted recruiting, interviewing, hiring, disciplining, and offboarding staff at the store• Created employee schedules, assigned schedules and responsibilities to employees, checked to see if those responsibilities and assignments were carried through in the store• Trained new employees and provided ongoing education for employees; Evaluated staff based onperformance-based metrics; Set criteria for staff, such as sales performance and customer complaints• Provided staff financial goals and sales targets to meet on a scheduled basis; Managed the store, both retail and company, inventory, including loss prevention through theft and breakage• Helped to create advertising campaigns for attracting new customers and retaining current customers and helping to create both in and outside-store promotions for attracting customers Show less

  • Store Manager

    Jan 2014 - Jan 2016

  • Assistant Store Manager

    Jan 2012 - Jan 2014

  • Sales Associate

    Jan 2012 - Jan 2012
• 

  Regions Bank

  Jan 2016 - Jan 2017

  Financial Representative & Banker

  • Developed strong relationships with new clients and helped them through the onboarding process• Managed client bank accounts, including opening and closing accounts, and overseeing transactions• Processed deposits, payments, and withdrawals; Authorized and evaluated overdrafts and loans• Handled other transactions, such as writing cashier checks or money orders; Recommended andexplained banking services and products to clients based on their needs• Presented and cross-sold banking services and products to existing and prospective clients; Collaborated with other banking professionals to ensure high-quality client service• Resolved client queries and complaints; Performed administrative and clerical duties, such as data entry and filing, when necessary Show less

• 

  Bank OZK

  Jan 2017 - now

  • Currently manages a portfolio of 150MM+ while exceeding company standard KPIs; Metrics measured include deposit growth, customer service scores, and partner referrals• Plans, hosts, and follows up on quarterly events for clients and prospects; Launched and tested internal fintech software; Played an integral role in QA meetings with multiple partners for the project• Develops and sustains solid relationships with company stakeholders and customers; Analyzes customer feedback data to determine whether customers are satisfied with company products and services• Recruits, trains, and guides business development staff; Provides insight into product development and competitive positioning• Analyzes financial data and develops effective strategies to reduce business costs and increase company profits; Conducts market research to identify new business opportunities• Collaborates with company executives to determine the most viable, cost-effective approach to pursue new business opportunities• Meets with potential investors to present company offerings and negotiate business deals Show less

  • VP, Business Development Officer

    Jan 2022 - now

  • Loan Assistant

    Jan 2019 - Jan 2022

  • Banker

    Jan 2017 - Jan 2019