Ramez Ibrahiem

Experience

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  Egyptian Armed Forces

  Jun 2009 - Jun 2011

  Network Administrator

  • Configured and installed routers, switches and wireless controllers. • Managed all switches, Routers, firewall software, hardware appliances and {security} equipment. • Maintained company servers (DHCP, DNS, DCs, mail servers and web servers), computers, printers, cables and other equipment.• Perform routine network startup, close down and maintain control records. • Conduct tests and perform security and quality control. • Operate master consoles and to monitor the performance of computer systems and networks and to co-ordinate access and use of computer networks. • Acted as primary contact for computer hardware and software problems, as well as network emergencies.• Managed application patches, data backup, security changes and network configuration. • Perform data backups and disaster recovery operations.• Control and monitor e-mail use, web navigation and installed software using IT security policies. • Diagnosed network problems involving a combination of hardware, software, power and communications issues. • Implement network traffic and security monitoring software, and optimize server performance.• Replaced boards, changed servers, loaded, and tested software applications. Show less

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  Four Seasons Hotels and Resorts

  Jan 2012 - Jun 2014

  Assistant Manager IT

  • Monitored the operation and security of all computer hardware• Improved IT support response time by establishing a centralized VNC remote access management system • Prepared monthly reports regarding the systems and issues related to smooth operation of application software• Planned and implemented major projects, including the upgrade from Windows 2003 to Windows 2012/Exchange 2013 as well as the design of Active Directory

• 

  Enigma Networks Inc.

  Mar 2015 - Jul 2015

  Network Administrator

  • Troubleshooted software, hardware and network failures, identified root cause, and resolved in a timely and accurate manner.• Monitored, configured and prepared monthly reports for all servers’ backup jobs.• Implemented and assisted in system migrations such as clouding and virtualizations • Researched and made recommendations on server system administration

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  Clear Concepts

  Jul 2015 - May 2016

  Tier 1 Network Technician

  • Assisted clients onsite and remotely with solving desktop and network connectivity problems.• Configured and maintained firewalls, routers, access points• Administrated servers with services like active directory, DNS, DHCP and mail servers • Handled and implemented projects such as network cabling, workgroup to domain migration

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  Manitoba eHealth - Winnipeg Regional Health Authority

  Sept 2017 - Oct 2017

  Network Security Internship

  • Researched industry best practices for network security• Came up with the top 10 network security best practices• Discussed the 10 points with the security team and some other analysts• Analyzed MB e-Health network security current state• Generated a report for the current state• Listed recommendation to get the organization aligned with the industry security best practices• Presented the best practices, the organization’s state and the recommendations in front of the organization’s managers Show less

• 

  Town of Taber

  Dec 2017 - Aug 2022

  • Administer the operation of all LAN/WAN related network services according to the Town of Taber policies and procedures• Define and document network configuration, policies and procedures• Troubleshoot and resolve network performance and related network problems and provide capacity planning solutions• Manage and monitor email, anti-spam and end point protection • Architected and built the virtual hosts based on VMware vSphere (ESXi) and Hyper-V hypervisors according to the town needs• Administrate, support, maintain, and monitor of the Mitel telephone system• Implement internal and external penetration tests to mitigate vulnerabilities on the town network• Network and security log analysis and correlation, including Microsoft windows and Exchange servers, firewalls, IDS and IDP systems, SIEMs( Carbon black, SCOM, Darktrace) • Implemented, configure and maintain network segmentation, town wireless network and public wireless network projects• Designed, implemented and maintain security door access system and CCTV camera system for multiple town sites • Administrate, configure various SQL database instances • Configure and troubleshoot the connections between Taber Police Services network devices and RCMP network devices • Perform data backups and disaster recovery operations• Created and configured Microsoft SCCM infrastructure for publishing updates and software applications, creating and managing images for fast and easy installation of new workstations • Manage and troubleshoot the Town of Taber website• Provide training and technical support for users with varying levels of IT knowledge and competence• Provide technical assistance to investigators and first responders • Ongoing learning of emerging technology; maintain industry best practices Show less

  • Information Technology Security Analyst

    Jan 2021 - Aug 2022

  • IT System Analyst

    Dec 2017 - Jan 2021
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  Taber Police Service

  Oct 2021 - Sept 2022

  Information Technology Security Analyst
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  Government of Alberta

  Sept 2022 - Aug 2023

  Senior Network Analyst
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  Government of Canada

  Aug 2023 - now

  Technical Officer