Susie Cornelius

Experience

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  Next

  Jul 2002 - Dec 2006

  Sales Consultant

  This role was mainly customer facing, I also took on the responsibility to help new staff members learn the role and the business. I became involved with floor plans and lay outs to ensure that products would have maximum customer impact. This role built my understanding of how to identify the needs of a customer and to use my product knowledge to sell the most relevant and appropriate goods to them, resulting in great sales for the business and high customer satisfaction.

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  IBM

  Jul 2007 - Mar 2009

  Third Party Reconciliation

  My main duties within this role were to reconcile invoices and expenses against claims from third party suppliers, ensuring accuracy in invoices, investigating discrepancies and managing and maintaining team spreadsheets. I worked as part of a team to ensure delivery of objectives, keeping to strict deadlines to ensure key duties were carried out in a timely manner. I also trained an outsourced team in the main deliverables prior to exit to ensure smooth handover and no loss in continuity of service to the business. Show less

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  ProcessFlows

  Mar 2009 - May 2012

  ProcessFlows implements process improvement; in-house, outsourced and in-cloud. They are part of the global group, Avanquest Software, headquartered in France.My main duties included:• Creating targeted marketing mailers for B2B prospects, customers and partners• Writing, proof-reading and editing online and print collateral• Creating content for, editing and maintaining the company website and blog• Implementing and managing all social media activities• Creation and dispatch of press releases and assisting with press enquiries• Delivering in-house and partner-led re-branding activities, liaising with business partners to ensure that all branding, collateral and content was up-to-date• Event organisation• Database administration and first point of contact for all sales enquiries and tender opportunities• Managing internal lead referral reward scheme• Training ProcessFlows Bulgaria Outsourcing staff Show less My main duties included:• Database administration.• Being the first point of contact for all initial sales enquiries and tender opportunities.• Creation and dispatch of press releases and assisting with press enquiries.• Creating targeted marketing mailers for B2B prospects.• Writing, copy-checking and editing collateral.• Managing all social media activities.• Creating content for, editing and maintaining the company website and blog.• Delivering in-house and partner-led re-branding activities.• Liaising with business partners to ensure that all branding, collateral and content was up-to-date. Show less

  • Marketing Executive

    Apr 2011 - May 2012

  • Marketing Assistant

    Mar 2009 - Apr 2011
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  Enhance Media

  May 2012 - Dec 2014

  Enhance Media is a specialist recruitment digital marketing agency. Their research-led social media strategies help employers, recruitment consultants and job boards to use mainstream and niche social media channels to find, reach, attract and convert candidates more effectively online. Outside the US, Enhance Media was one of only two companies in the world appointed by LinkedIn to their official partner program.My role included:• Delivering social media recruitment campaigns and strategies to an international client base, including Worldpay, Boots, and the IET- Copywriting and design- Community management: monitoring and managing channels, tracking, measuring, analysing and reporting on the success of campaigns- Delivering bespoke training to clients• Management of the social media team - Monthly work planning, reviewing organisation, workloads and outputs of team, ensuring delivery to agreed deadlines and budgets- Focus on quality control, maintaining high standards, improving results- Developing our service, inputting creatively to client strategies and writing new business proposals- Carrying out progress and annual reviews, supporting the team in their personal development goals• Project Management for internal social media activities- Co-ordination of content across multiple social media platforms- Community Management and channel monitoring- Reporting on the success of social media activities, using results to drive future campaigns- Managing in-house reward scheme for content contributions and engagement• Event MarketingI created, developed and implemented cross-channel marketing strategy for The Year Ahead 2015: the largest annual online recruitment conference in Europe Show less As Digital Project Manager, my role included:• Project and Content Management on a large scale, real-time, international project for a leading global professional recruiting group, with high demands for quality content- Managing flow of information through key client contacts, consultants and editorial leads - Managing relationships with external suppliers, strategic review of content against client objectives and brief, ensuring content met agreed guidelines and expectations- Co-ordination of content through brief, drafting, approval, posting, monitoring and reporting- Overseeing delivery of community management and using this to identify popular content topics - Managing and producing regular reports• Account Management- Managed 10 client accounts, ensuring work was delivered on time, in budget and to a high standard- Managed relationships with client contacts, with a focus on delighting and surprising them with innovation and results - Ran formal monthly update calls with clients to review reports and planned work in line with client objectives, and attended client meetings where necessary• Management of the social media team as outlined above• Project Management for internal social media activities as outlined above Show less This role included:• Delivering social media recruitment campaigns and strategies to an international client base, including Hays, KPMG, Nestlé, and TRS Staffing Solutions• Copywriting: creating relevant unique content, integrated with real-time news and events, to be posted on various channels in order to engage client audiences• Design: creating eye-catching imagery and infographics, ensuring that the social channels used were visually engaging• Community Management: Engaging online communities through encouraging discussion and debate• Monitoring and managing a range of social media channels, ensuring all channels were of a high standard, branded correctly and that all comments were responded to quickly where necessary• Measurement, tracking, analysing and reporting on the success of campaigns, ensuring effective delivery of ROI to clients• Use of Hootsuite, Google Analytics, Sprout Social, Feedly and other monitoring tools• Attending and delivering knowledge sharing sessions, keeping up to date with changes in social media in order to understand how this will affect our clients and how we can use these changes in creative social media strategies and to guide and develop our own service. Writing regular blog posts on social media recruitment news. Show less

  • Social Media Manager

    Apr 2014 - Dec 2014

  • Digital Project Manager

    Sept 2013 - Apr 2014

  • Social Media Executive

    May 2012 - Aug 2013
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  Something Big

  Jan 2015 - Nov 2016

  Content and Community Manager

  Something Big is an award-winning creative communications agency delivering creative, strategic, and responsive campaigns for their clients.My role included:• Managing content and social media activities for clients and Something Big itself.• Content planning: developing extensive cross-channel content calendars to ensure a varied content marketing strategy is applied across all platforms.• Copywriting: creating internal, external and customer-facing content for a variety of channels, including social media, email communications, printed and online collateral, video and animation scripts, online games and websites.• Community Management: Monitoring and managing a variety of social media communities and channels, including LinkedIn, Twitter, Facebook, Google+, YouTube, Slideshare, Scribd and Pinterest; ensuring that any engagement is responded to in a timely manner where relevant.• Live tweeting and blogging events.• Tracking, analysing and reporting on the success of work delivered, ensuring effective delivery of ROI to clients.• Use of Hootsuite, Google Analytics, Bit.ly, and other monitoring tools.• Working with creative teams to deliver client pitches, strategy, messaging, visual content, videos, Vines and other campaigns.• Delivering social media, community management, and Hootsuite training to clients. Show less

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  AQA

  Nov 2016 - Apr 2018

  Lead Content and Resource Producer

  AQA is an independent education charity and the largest provider of academic qualifications taught in schools and colleges. In my first year, I was responsible for creating and managing content and teacher resources for AQA’s new reformed science specifications.I later became the Lead for all event content and materials, working across all specifications.My role included:• Project management• Stakeholder and associate management• Copywriting, copy-editing, content creation, and proofreading Show less

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  Dauntless Agency

  Apr 2018 - Oct 2018

  Copywriter

  Dauntless is a creative digital agency, bringing strategy, design and development together to create amazing experiences.My role included:• Copywriting for websites, emails, video scripts, presentations, print, and other mediums• Proofreading and editing• Content, social media, and brand strategy• Developing brand values, mission statements, and tone of voice guidelines• Running content audits and competitor analysis reviews

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  OLIVER Agency

  Oct 2018 - now

  OLIVER is the first and only company to design, build and run bespoke in-house agencies and ecosystems for brands. Giving you better work, faster, to help you drive your business forward.As the lead writer on The AA account, I'm responsible for all copy output:• Copywriting• Brand, style, and tone of voice guidelines• Training, workshops, and advice• Strategic and behavioural science recommendations • Proactive content ideas • Presenting work to clients• Proofreading, editing, reviewing and quality-checking other team members' workI also support other accounts where needed, including Stephenson Harwood, Laphroaig, Benchmarx, and more – as well as working on internal sustainability projects.I was proud to represent OLIVER in the very first Agency for Nature – the world's first agency collective dedicated to creativity in service of our natural world. Show less

  • Senior Copywriter

    Aug 2022 - now

  • Copywriter

    Oct 2018 - Aug 2022