Himanshu Shah, MBA, PMP, CSM

Experience

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  GTE Government Services

  Jul 1989 - Mar 1994

  Systems Engineering Manager

  Liaison between clients and systems engineers at GTE and managed team responsible for providing key encryption technologies to the NSA.• Managed team of software and system engineers in both the production of key encryption technologies and verification of appropriate performance (in client presence).• Collaborated with executives on developing future strategic solutions, capital project status updates, and prioritization of projects based on company strategy and return on investment.• Improved operational efficiency (+7%) and increased program engagement, while managing shrinking annual budgets.• Led initiatives to adjust approaches, accounting for team strengths/weaknesses and ensuring that future processes were delivered with excellence. • Provided systems management, security administration, and operational support, allowing for the successful integration of tactical information systems into the strategic network. Show less

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  NEC Corporation of America

  Mar 1994 - Jan 2001

  Program Manager

  Managed the full integration of software, hardware, packaging, documentation, and manufacturing of laptops, desktops and docking stations.• Led department managers and allocated responsibilities through the utilization of matrix organizational structures from design to production.• Managed project budget of $32M and reduced costs of existing arrangements by 10% through material contract renegotiations.• Ensured the compatibility of NEC hardware with the software of 3rd party vendors such as Microsoft by developing and maintaining professional relationships.• Formulated policies and strategic plans to implement growth initiatives, adjusting procedures to account for weaknesses and strengths as needed.• Managed the scopes of projects, coordinating efforts between NEC project teams and stakeholders. Show less

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  Shivran LLC

  Dec 2001 - Dec 2021

  Founder

  Founded and have managed Shivran LLC, a conglomerate of retail restaurant concepts including Taco Bell, Mrs. Fields Cookies, iPizza, TCBY and Pretzelmaker.• Built Shivran LLC to 10+ locations and 100+ employees, generating $5,000,000 in annual revenue.• Implemented detailed business plans/goals and tracked longitudinal progress via performance-based analytics and growth pattern analysis. • Modelled and analyzed growth patterns to provide consulting services to small retail business owners. • Developed and successfully negotiated food delivery contracts with GrubHub, Door Dash, Uber Eats and ezCater boosting annual revenue 10%.• Maintained efficient team infrastructures and developed policies that streamline the employee experience in handling food delivery services. • Successfully negotiated leasing contracts that maximized profitability and maintained the long-term integrity of Shivran LLC locations.• Structured local marketing campaigns to increase product awareness and community interaction. Show less

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  Tata Consultancy Services

  Mar 2022 - Jan 2024

  Addressing all client requests and concernsBuilding relationships and collaborating with clientsManaging the engagement strategyTracking and managing all engagement metricsManaging and monitoring the engagement budgetProviding regular reporting on the engagement performance

  • Client Relationship Manager

    May 2023 - Jan 2024

  • Engagement Manager

    Mar 2022 - Jun 2023