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Martin Alonso Garcia

Martin Alonso Garcia

Control y Estadística

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location of Martin Alonso GarciaMexico City, Mexico

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  • Timeline

  • About me

    IT Consultant at Amdocs

  • Education

    • Huawei Latin America

      2016 - 2016
      TRAINING COURSE TRAINING BES TESTING Delivery Service Vendor Training

      Overview process and related activities of the integration test acceptance and how to hold the activities, roles and responsibilities, prerequisites and entry and exit standards of the integration test acceptance.

    • IPN - UPIICSA

      1987 - 1991
      LICENCIADO ESPECIALIDAD EN SISTEMAS DE INFORMACION

      Titulo profesional obtenido mediante tesis y exámen profesional.Seminario de Excelencia Empresarial

    • ITESM

      2011 - 2011
      DIPLOMA IN PLANNING, MANAGEMENT AND EVALUATION OF PROJECTS BUSINESS

      It was a great opportunity in that I have known different ways of think and I have obtained new knowlege and experience

  • Experience

    • Aseguradora Hidalgo

      Jan 1991 - Feb 2002
      Control y Estadística

      Participate in the development and implementation of Quality Assurance System certified under ISO9000: 1994 standard care process requests for payment of the Institutional Insurance coverage of death. Certified Quality Certifying Agency Mexicana (CALMECAC). March 1999.Certification of care complaints Life Insurance and Personal Accident. Certifier Societe Generale de Surveillance (SGS) November 2000.Participation in certification audits and maintenance before certifying bodies and internal quality audits.Implementation of self-regulation scheme of operations, which lets you monitor and track claims within established standards of care.Responsible for statistical and information derived from the complaint claims to internal and external bodies such link addressing requirements from internal and external auditors. Show less

    • XtremeClean

      Oct 2002 - Apr 2010
      Businessman

      Business plan development and implementation of automated service car wash. Administration, personnel management, negotiation with suppliers and customers care.

    • Telefonica Movistar

      Dec 2004 - Dec 2007
      Consultor IT

      Support and Integration Platform billing with various platforms Value Added Services, integration of business processes and monitoring ensure the proper functioning of the service components.Integration of operations in Central America (Panama, Nicaragua) to business processes managed by the Division of Systems Operation Billing System Post-paid customers.Analysis, review and restructuring of critical business processes managed by the Division of Operating Systems. Collection of information and documentation modules Billing, Roaming and charging system post-payment.Optimizing the use of Control-M (Scheduler) as a tool for the implementation of critical business processes. Linking batch processes running in different applications and platforms, defining standards for programming jobs according to best practices. Show less

    • Nextel

      Dec 2007 - Mar 2015
      IT Cordinator

      IT Vendor Management - Coordinator | Nextel de MéxicoGenerating indicators Management of IT operation processes in order to evaluate the performance of IT services provider (HP).Project Implementation of the new system release BSCS iX Billing, participation in functional testing and acceptance pricing modules.Update project BSCS billing system to version WP08 and WP11.Technological renovation project of Databases System BSCS.Recertification under ISO 9001: 2000 Quality Management System Process Billing Services.Responsible for equipment operating and giving support processes and Payment Application Priced Call (Rating). Show less

    • Global Hitss

      May 2015 - Jun 2016
      Senior Telecommunications Consultant

      Integrator of the Billing systems in mobile operators.Expert in rating processes event postpaid mobile telephony customers.Specialist of migration processes of the Ericsson billing systems.Changing technology platform.

    • Amdocs

      Jul 2016 - now
      IT Consultant

  • Licenses & Certifications