
Gemma King
Pricing Administrator/Customer Service Rep

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About me
Learning & Development - Performance Consultant at Visa
Education

University of Westminster
1998 - 2001BA Tourism and Town Planning
Experience

Nike EMEA
Aug 2004 - Jul 2006Pricing Administrator/Customer Service Rep
IBFD
Aug 2006 - Dec 2008Course Coordinator
Visa Europe
Dec 2009 - Dec 2012Managed a Relationship Management/Marketing project utilising London 2012 Games sponsorship to promote Visa’s mobile payment services and strengthen client partnerships. This consisted of ;- planning, marketing and hosting a roadshow for UK and Ireland banks, - developing other initiatives to allocate Games ticket packages to Banks based on their internal campaigns - Managing the logistics of delivering/presenting Games tickets packages Coordinate logistics and plan schedules for Visa’s global client training events; Instructor-led courses, online courses, custom courses and webinars. The role also includes administering finances for the events; tracking expenses within forecast budget, reconciling client billing reports and monitoring the purchase order and invoice process.
Olympic/Paralympic Games Events Coordinator
Jan 2012 - Dec 2012Snr. Training Coordinator
Dec 2009 - Dec 2011

Visa
Jun 2013 - nowManaging and implementing payment technology service projects for new or existing members launching Visa Europe products. - Providing consultancy and relationship management to external and internal stakeholders - Managing project lifecycles and validating/producing project documentation - Implementing new services/changes onto systems as per client requirements- Performing card tests for card profiles and transaction performance
Performance Consultant
Sept 2023 - nowTraining Manager
May 2018 - nowImplementation Consultant
Jun 2013 - May 2018
Licenses & Certifications
- View certificate

DISC Certified
The Coaching AcademySept 2022
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