Holly Hall, CPM

Experience

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  City of Chandler

  Mar 1999 - May 2006

  City Clerk's Assistant

  Created, organized and supervised the city council agenda collection and packet process bi-monthly. Developed, implemented and maintained a city-wide training program for effectively writing council memorandums and policies/procedures manuals for Clerk's Office. Implemented an Electronic Document Management System (EDMS) for records management to include electronically filing all council actions, car titles, deeds, easements, Resolutions and Ordinances. Responsible for all council approved legal publications. On-call recording secretary for the Transportation & Airport Commissions. Department representative for public information request inquires by responding to media, citizens and developers. Show less

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  Chandler Fire Department

  May 2006 - Jun 2010

  Senior Executive Assistant

  Managed an administrative team in coordinating and monitoring the department's budget. Researched and created the department's city council memorandums, Resolutions and Ordinances for consideration; provided administrative support for the Fire Department's Public Information Office for various community events; Reviewed and proposed recommendations for process efficiencies in various programs. Recording Secretary for Public Safety Council Subcommittee and Firefighter Trust Fund. Served on various committees and acted as a liaison between senior management and interdepartmental personnel. Show less

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  U.S. Navy Reserve

  Feb 2009 - now

  Yeoman / Senior Chief Petty Officer / E-8

  Responsible for supervising the administrative functions for the U.S. Navy Reserve to include: develop speaking points and speech writing for director level naval officers; create personnel evaluations; mentor and coach junior enlisted personnel; maintain records and official publications; perform administrative functions for legal proceedings; Researches regulations and prepares naval correspondences, reports and awards; organize and maintain files in accordance with regulations.

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  City of Chandler, Arizona

  Jul 2010 - Mar 2021

  Administrative support to the Director and Public Information Officers to include assisting with day-to-day operations, planning and management of departmental tasks. Responsible for the citywide Information desk operations to include marketing Chandler's services and amenities to residents and visitors. Visitor's Center representative on behalf of the Office of Tourism to include stocking and presentation. Assist with special projects for the following departments on behalf of Communications and Public Affairs: Community Services, Neighborhood Programs, Utilities Services, City Clerk, Human Resources, Tax and License, Economic Development, Office of the Mayor and Council. Appointed by the U.S. Department of State as a passport acceptance agent to provide information, process and execute their applications. Show less

  • Management Assistant

    Jan 2020 - Mar 2021

  • Sr. Exec Asst./Management Assistant

    Jan 2011 - Jan 2020

  • Fleet Equipment Services Writer

    Jul 2010 - Dec 2010
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  Transportation Security Administration (TSA)

  Apr 2021 - Jun 2021

  Transportation Security Officer

  Responsible for providing security and protecting travelers in a courteous and professional manner. Focused on ensuring the security of air travelers, airports and aircraft and preventing dangerous objects from being transported or used on aircraft.

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  Mission Heights Preparatory High School

  Oct 2021 - May 2022

  Paraprofessional Educator

  Provides support to the special education program by assisting 30+ students with disabilities using various methods and materials to facilitate specialized learning in a complex academic environment. Collaborates with administration, staff, teachers, and families to address needs of identified students. Ensures that Individualized Education Program (IEP) goals and objectives for each special education student is met. Maintains confidential records, including data collection is recorded. Provides direct and indirect student services to reduce barriers to education, increase social/emotional growth and provide links to needed services. Show less