Ralph Thompson

Experience

• 

  Computer Technology Scotland

  Jan 2002 - Jul 2003

  Customer Service Technician

  Server and PC maintenance for local businessesDesktop Support for Angus and Fife council sitesPC repairs and servicing for the publicAnti-virus installations and managementConfiguring HP servers to council specifications

• 

  Dacoll Ltd

  Jul 2003 - Dec 2006

  Field Engineer

  Supported all NHS Tayside GP Surgeries.Server, network, and desktop support, with Windows 2000 Server AD, Exchange, NT Server migrationsHP Server installs and maintenance

• 

  Shackleton Technologies

  Dec 2006 - Sept 2013

  Senior Technical Manager

  Head Technician/Manager for busy local I.T. Company.I.T. Consultancy for diverse range of small businesses.Project planning/design/implementation.Break/Fix and Pro-active maintenance.Exchange 2010 Installations/Migrations, Hyper-V Design and installations, iSCSI storage, Citrix Xenapp installation, VMWare exposure, Windows Server 2000 - 2008R2, Backup Exec, DR, AV (Sophos, Trend), BESR, Shadow Protect DR, Acronis DR, HP and Dell Server installs/maintentance, SBS migrations, Sonicwall Firewalls, Draytek routers Show less

• 

  Getronics

  Sept 2013 - now

  Consultancy/project work for a range of global clients.Design, implementation, and escalations for various technologies including:Office 365, Azure, ADFS, Windows Server, AD, Powershell scripting, Citrix XenApp, Failover clustering etc.

  • Microsoft & Cloud Consultant

    Jun 2020 - now

  • Technical Consultant

    Sept 2013 - Jun 2020