Jasmine McPeters

Experience

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  U.S. Bank

  Nov 2011 - May 2017

  Teller Coordinator

  Over see all bank operation reports, research any and all discrepancies with teller and banker work. Actively Offer solutions to branch issues. Manage monthly and daily schedules. Among providing excellent customer service.

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  Westamerica Bank

  May 2017 - Apr 2018

  Customer Service Manager

  •Supervises the day-to-day operational activity of the branch. •Trains, develop and motivate staff•Maintain And follow audit standards to ensure a satisfactory audit. •Preform certifications. Reviews safety and loss prevention. •Payroll- maintain records for all employees. including vacation and sick time accruals.

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  Patelco Credit Union

  Apr 2018 - Apr 2024

  Certified Financial Specialist

  Partner with Professional services, sales teams, and member success to create solutions for complex member financial matters.Develop strategies to improve credit by addressing the credit metrics and co-create individualized plans of action for membersCreate quarterly book of business reviews for Management to address opportunities for growth in both the CFS Program and Individually Collaborate with Service Partners on branch planning and strategies to meet and exceed desired goalsAssist members with complex issues with finances, and banking technology Show less

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  Contra Costa County Fire Protection District

  Apr 2024 - now

  Fiscal Specialist