Jestine Jose

Experience

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  NSCPL

  Jan 1996 - Jan 1997

  Programmer

  Systems Analyst in the development of a MRP application for Materials Management.

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  Miracle Software Systems, Inc

  Jan 1997 - Jan 2000

  SAP ABAP Programmer

  ABAP Programmer

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  Young & Rubicam

  Jan 1999 - Jan 2001

  Data Analyst

  Worked with WCJ as a programmer in various campaigns. Worked on Projects involving the African American Prospect database and Ford Credit lease & retail database, Ford Customer and prospect database (CUPID), Ford dealer Database (GOLDD) and Ford call center Databases. Was extensively involved in the Database design and maintenance of the Campaign Databases.

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  Ford Motor Company

  Jan 2001 - Dec 2006

  Senior Systems Analyst

  As part of the IT support group was involved in Troubleshooting, root-cause analysis, preventative maintenance, process and system re-engineering for a $365M+ Marketing and Sales customer relationship management (CRM) system. Increased system reliability, and several process and database efficiencies have been implemented that have radically reduced the manually intensive tasks, and increased fault tolerance. Perform data validation and end user acceptance testing as required for business process and legal requirements governing consumer selection. Implemented the needed changes in the CRM package to assist the marketing agencies when designing campaigns to meet these requirements. Validated and monitored marketing data used by the CRM tool for targeting queries, behavior queries, value propositions submitted to the data warehouse. Show less

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  KPMG US

  Jan 2006 - Jan 2008

  Senior Associate

  Highly experienced in design and implementation of SAP Security and GRC and also risk assessment of control frameworks at major North American clients in Automotive, Chemical, Pharmaceuticals and Construction industries.

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  Ford Motor Company

  Dec 2008 - Apr 2021

  Responsibility includes managing Campaign Services team. Leading the conversion from IBM Unica to Adobe Campaign. Responsible for integration with new and existing systems, Provide training to In House team and Off Shore team. Re-engineering and aligning existing IBM Unica Platform to the new Adobe Campaign Platform. Involved in setting up complex campaigns and reviewing work of team. Manage Campaign Team, manage incoming requests, provide direction and meet SLA's. Skilled in IBM UNICA, Adobe Campaign and Alteryx Tool. Show less

  • Campaign Services Lead GDIA

    Mar 2014 - Apr 2021

  • Campaign Support Lead

    Dec 2008 - May 2014
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  DETTECH, Inc.

  Apr 2018 - Apr 2019

  Founder and Product Lead

  Lead the development for the SERWIZ app, directing cross-functional team of front-end back-end developers, designers, data analysts, and marketing, support, legal, and sales teams.Built the strategic vision, setting quarterly goals, prioritizing and communicating roadmaps and ensuring successful execution of go-to-market plans. Establishing product development processes for the team.

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  Apple Spice

  Aug 2021 - now

  Business Owner