Saikat Sarkar

Experience

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  Transworks Information Services Ltd

  Mar 2007 - Feb 2009

  Quality Control Exe

  Auditing transactions.Providing feedback and conducting improvement training.Contributing to process improvement and C-SAT improvement efforts.Maintaining and publishing Quality related date.

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  BACI

  Feb 2008 - Sept 2010

  Handled centralized MIS roll in Transaction Monitoring.Handled reporting and data analysis activities for Transaction Monitoring. Created and maintained evaluation databases for multiple Transaction Monitoring teams across multiple locations.Creating and maintaining macro based excel files used for storing and reporting Transaction Monitoring data for various Transaction Monitoring teams across multiple locations.Creating standardized template for capturing and reporting data.Introduced the calculation of Sigma level calculation for quality / accuracy matrix for various processes under Transaction Monitoring. Analyzed and reported capacitzation and CTQ data for Transaction Monitoring.Trained on creating Evaluation Forms & Reports on Nice (NICE Perform® Release 3.1).Supported/implemented multiple process improvement efforts in streamlining Feedback activity for voice and non-voice processes across multiple locations.Developed and helped implement templates for stack ranking / score card for the Transaction Monitoring team. Show less

  • Quality Associate / Team Developer

    Oct 2008 - Sept 2010

  • Quality Analist

    Feb 2008 - Oct 2008
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  SterlingBackcheck

  Jul 2010 - Jun 2011

  Analyst - Business Intelligence

  Operational Analysis.Creating the organizational dashboard for CXO level review.Automation of Storage and reporting of Transaction Monitoring.Designing and maintening multiple small data-baseAutomating and streamlining reporting activity.

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  SeaBreeze Marine Engineers and Consultant Pvt. Ltd.

  Jun 2011 - Sept 2014

  In-charge I.T.

  Over seeing IT for all group companies. Introducing, developing and deploying new cutting-age technologies to achieve better R.O.I. Support the growing technology needs of the group so as to help the group achieve overall corporate goals.Overseeing development of new sites and deployment of IT and other assets relating to electrical/ electronic / security at new site ground up.Deploying and maintaining Client Server architecture with combination of Thin / Zero Clients and Fat Client achieving energy savings and system / data security.Lead the team in implementation of Open Source ERP solution built on Python. Acted as the single point of contact between the internal team and external team. Lead and over show the end to end process from need analysis to UAT and post implementation training issues. Also did extensive customization to suit individual organizational requirement as open source s/w did had limited support. Maintaining and managing Database on multiple platform (MSSQL, PostgreSQL & MySQL)Developing reporting tools in UNEDIFACT and other EDI /CODECO format for streamlining MIS/EDP activities. These were developed on Python as an open source alternative.Conceptualizing, designing and developing in-house software to achieve operational excellence and process improvement. These were developed primarily on Python as an open source alternative. Some of them integrated with automated reporting system of multinational shipping companies. Developing in-house documentation and training material for s/w.Additional Responsibility:Oversee the supply management for Marine Container repair activates for the company.Lessoning with multiple vendors to achieve minimum lead time.Co-ordinating between multiple sites to reduce redundant orders and reduce stockCo-ordinating and procuring materials from international vendors Co-ordinating and developing vendors to achieve international standards in raw materials. Show less

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  Aegis School of Business, Data Science, Cyber Security and Telecommunication

  Oct 2015 - Nov 2016

  Subject Matter Expert - Python and ML with Python

  My responsibilities include teaching Python for Data Science and Machine Learning using Python(Hands on training in multiple packages like Mathplotlib, Scypy, Pandas, Scikit Learn, etc)

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  EbixCash Financial Technologies

  Dec 2016 - Mar 2018

  AM – Data Migration / Managed Services

  Techno functional role primarily dealing with migrating data from client's legacy system to the new (MilesSoft) system for both domestic and international client. Automating MIS processes and screen scraping web sites using VBA.

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  AirCTO (acquired by Gojek)

  Jan 2017 - Aug 2020

  Expert – Python / Machine learning / Data Science / Data Mining / AI

  Conduct technical interviews (in part time) on behalf interview outsourcing service company. Profiles range from freshers in Python and Data Analytics to more matured candidates with experience in ML, Deep Learning and AI. https://aircto.com/experts/saikat-sarkar

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  Mswipe Technologies Pvt. Ltd.

  Mar 2018 - Aug 2022

  Working using AI and ML on a variety of projects including computer vision and risk analysis. Working with both transfer learning and training from scratch for various neural network models. Also work with social media and Web based data scrapping.  Major project includes: 1. Audio call analysis for help desk calls.2. Object Detection 3. Incoming call category prediction.4. Churn prediction.5. Image classification.6. Chat Bot7. SM analysis

  • Sr. Manager

    Aug 2020 - Aug 2022

  • Manager - Data Analysis

    Mar 2018 - Aug 2020
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  Pine Labs

  Sept 2021 - now

  Manager Digital Transformation at Pinelabs

  Heading RPA and Digital Transformation initiatives.