Shannon Harris

Experience

• 

  USCENTCOM

  Feb 2003 - Apr 2009

  • Assistant Inspector General

    Sept 2005 - Apr 2009

  • Assistant Command Records Manager

    Feb 2003 - Sept 2005
• 

  USSOCOM

  Apr 2009 - May 2012

  Executive Assistant to the Command Sergeant Major
• 

  United States Air Force

  May 2012 - Aug 2016

  • Supervised 60 technical military support to RC-135 aircraft mission representative for various logistics, aircraft maintenance, IT/Cyber, civil engineering, and airborne linguists professionals

  • Senior Intelligence Operations Manager- 390 IS

    Jul 2013 - Aug 2016

  • Intelligence Operations Manager -694 Intelligence, Surveillance, and Reconnaissance Group

    May 2012 - Jul 2013
• 

  Cyber Capabilities Squadron

  Aug 2016 - May 2017

  Senior Operations Manager

  • Led 24/7 Tactical Surveillance Communication Center operations worldowide• Headed a $9M Global Detection Positioning System modification and increased data storage capabilities by 200%• Protected 4 top secret networks, ensured 829 patches were installed, and defended against $25M in classified net cyber threats; ensured 100% compliance with Top Secret policies which resulted in the accreditation of the operations center

• 

  United States Air Force

  Jun 2017 - Aug 2021

  • Led Air Force Defense Cyber Workforce Framework coding for Defensive Cyber Operations work-roles to match DoD• Air Force Cyber SME for F35 ALIS program id’d cyber vulnerabilities and presented COAs for handoff support• Revitalized strategic Cyber Operations course developed 37 training modules to execute functional leader training for the force• Manages Education With Industry Program, defined learning objectives and matched the right candidates with an industry partner to garner the largest return on investment in knowledge, skills and abilities for the force.• Managed, organized, and facilitated for Human capital education, talent management, training, and placement service wide. Show less • Led, mentored, and communicated daily with 5 managers that oversaw the activities 78 military personnel of a maintenance logistics depot that supported $400M of US atomic energy detection systems sensors• Slotted 30+ new logistics and maintenance professionals worldwide that supported military actives for 3,600 global detection systemso Recognized by executive leadership for maintaining an 100% manpower rating• Oversaw a $380 enterprise/cyber security defense program which halted 5.4M cyber-attacks for the Air Forces largest sensor network Show less

  • Air Force Deputy Cyber Operations Career Field Manager

    Aug 2018 - Aug 2021

  • Senior Operations Manager- 709 Technical Support

    Jun 2017 - Aug 2018
• 

  Microsoft

  Aug 2020 - now

  • Sr Customer Success Account Manager

    Aug 2021 - now

  • Information Technology Operations Manager

    Aug 2020 - Aug 2021