Carl Potvin

Experience

• 

  Nuance Communications

  Jan 2002 - Jan 2005

  Project Manager • Solution Architect

  Large US Based Telco – Automated Call Router Project• In charge of the ACR solution development. From the requirement analysis to User Interface design management, call flow development and deployment with the introduction of new technology and a co-design approach with SBC (patented). • Initiated the use of an iterative development (and risk management practice).• In charge of developing an architecture enabled for an enterprise wide deployment and that leverage previous development on legacy technologies.• In charge of the project leadership [2 Java Developers, a UI designer and a Speech Scientist, ~300 m/d] and budget planning and monitoringFinancial Institution in Japan – VXML Migration project (Tokyo, Japan) • In charge of the VXML Migration with development partner. Also trained new solution project manager in Japan. Show less

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  Sun Microsystems

  Nov 2005 - Jun 2010

  Software Sale Engineer

  Please refer to experience at Oracle.

• 

  Oracle

  Jun 2010 - Jul 2018

  • Closed multiples large deals at Telco/Cableco and Financial Institutions in Canada• Closed complex multi-pillars deals (hardware, software, and professional services) with tight integrations and with detailed product alignment with customer service definition.• Guided customer in product suite transitions (Sun to Oracle) and in roadmap elaboration and alignment.• Worked closely with customers to quickly start a governance program with detailed recommendation roadmaps (IAM Program Assessment)• Presented at various venues from local event sessions, workshops, customer assessments to Oracle Open World session with customers . Show less

  • Enterprise Cloud Architect

    Jun 2017 - Jul 2018

  • Principal Security Sales Consultant

    Jun 2010 - Jun 2017
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  Salesforce

  Jul 2018 - Apr 2024

  Business Acceleration Team (BAT) – Global Team - SalesforceBAT team is bringing the business value first with top executive engagements and unique positioning supported by international industry experts generating significant ACV globally in white space accounts.Capital Investment Management and Delivery Solution (Capexforce)• Leading and defining the technical solution and roadmap for the new Capital Investment Management and Delivery solution globally for infrastructure-asset intensive customers. Key solution capabilities: ◦ Stage Gate Process, Vendor Management, Cost Control in Project Execution ◦ Payment Request and Delivery Receipt ◦ Long Cycle work with Field Service• Supporting Sales Teams, Core SEs and enabling Global SIs (Accenture, PwC, ...) with Capex Demo Platform and Demo Extensions (including complex financial data model) • Established partnerships with key AppExchange Partners in the Project Management area and executed joint GTM including demonstration material• Lead the creation of an Implementation acceleratorEngineering, Procurement and Construction (EPC)• Supporting the EPC sector globally from building demonstration material, enabling and supporting Core SEs to exploring partnerships with SI Show less • Closed a rapid and complex Flanker Brand deal including Marketing, Sales & Services, and Industry Cloud Services along with Professional Service and SI Partnership• Closed numbers of deals and established relationships with 20+ accounts• Participated to several customer transformation programs (Ignite and Illuminate) that led to multiyear joint roadmaps in diverse industry (CSP, Oil & Gas, Ad Media)• Leading the Canadian SE Communication Service Provider Industry Group• Solution Engineer Blackbelt: Tableau CRM (Analytic and AI) + Shield (Security) Show less

  • EPC and Infrastructure - Principal Solution Engineer

    Sept 2021 - Apr 2024

  • Lead Solution Engineer - Canadian Strategic Accounts

    Jul 2018 - Aug 2021