Marissa Gilliam

Marissa Gilliam

Team member/Associate

Followers of Marissa Gilliam179 followers
location of Marissa GilliamPalm Coast, Florida, United States

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  • Timeline

  • About me

    Successful Manager, Trainer and Leader

  • Education

    • Kenton Ridge High School

      2009 - 2013
      High School Diploma

      Activities and Societies: Ohio Math League, Pen Pal, Leo Club, Mock Trial, Cross Country, and Track and Field. GPA: 3.7

    • University of Cincinnati

      2013 - 2016
      Bachelor of Science - BS PSYCHOLOGY 3.0

      Activities and Societies: McMicken Arts & Sciences Tribunal (Secretary), McMicken Ambassadors, Hall Government, Residence Hall Association, Quidditch, Colleges Against Cancer, Writer's Guild, & Harry Potter Appreciation Club I was a part of many clubs and organizations at the University of Cincinnati. I'm the type of person that loves to be involved and connected within my community.

    • Clark State Community College

      2011 - 2013
      Post Secondary Enrollment Option

      I completed 34 credits of post secondary courses that were transferred to UC.

    • University of Cincinnati

      2013 - 2016
      Bachelor of Arts - BA Communications 3.0

      Activities and Societies: Same as other UC degree

    • Franklin University

      2023 - 2024
      Master of Education - MEd Higher Education/Higher Education Administration 4.0

      Higher Educational Leadership

    • Franklin University

      2023 - 2025
      Master of Science - MS Business Psychology 4.0
    • Sinclair Community College

      -
      Real Estate Certificate Real Estate 4.0
  • Experience

    • Jacks Pets

      Mar 2011 - Aug 2013
      Team member/Associate

      Focus aimed at store organization, handling money, customer service, and working with the animals (cleaning, feeding, and handling). Completed Pet Pro Certification

    • Stanley Electric U.S. Co., Inc.

      May 2013 - Aug 2015
      Temporary Associate

      Focus aimed at manufacturing, time management, and attention to detail. Build headlight parts for Honda vehicles. I worked in this position over the summers as a temporary return associate.

    • GameStop

      Nov 2013 - Jan 2016
      Team worker

      Focus aimed at customer service, specifically greeting and answering customer questions, and store cleanliness/organization. Worked this position 3 different holiday seasons at this time of the year.

    • UC Bookstore

      Jan 2014 - Jan 2016
      Associate

      Focus aimed at customer service, handling money, and keeping the store clean and stocked.

    • Follett Higher Education

      Jan 2014 - Jan 2016
      Associate

      Focus aimed at customer service and handling money.

    • Assurant

      Jan 2014 - Jan 2016
      Processing Specialist

      Focus was on handling and processing insurance documents, typing/copying/faxing as needed, and customer service in terms of speaking to homeowners and insurance agents over the phone.

    • UC Desk Staff

      Aug 2014 - Jan 2016
      Associate

      Focus aimed at security and customer service.

    • Pizza Hut

      Jan 2016 - Aug 2017
      Delivery Driver Part-Time

      Focus aimed on driving safely, guest relations, and customer service. I worked this position part time while also working at Assurant.

    • Mattress Firm

      Jan 2016 - Jan 2019
      Store Manager

      Focus is aimed on sales, customer service, training, and store operations. I also participate actively as a culture coach and reputation manager. Received spirit award last year.

    • Whole Foods Market

      Jan 2017 - Jan 2019
      Merchandiser Lead Part-Time

      Focus is aimed on organization, attention to detail, time management, and guest relations. I'm in charge of setting up the shelves to match a planogram, stocking the shelves, and helping any guests i come in contact with during my shift. I worked this position part time along aside/overlapping some with my position at Serv-U Success.

    • Serv-U-Success

      Dec 2018 - Dec 2019
      Part Time Merchandiser Team Leader

      Focus is aimed on organization, attention to detail, time management, and guest relations. I'm in charge of setting up the shelves to match a planogram, stocking the shelves, and helping any guests i come in contact with during my shift. As a team leader I was in charge of distributing tasks, training, and keeping the team on track during shifts.

    • Cold Stone Creamery

      Jan 2019 - Dec 2020
      Store Manager

      This managing position involved scheduling, training, work with customers daily, providing excellent customer service, taking payments, and performing all other daily duties required to keep the store properly stocked up on supplies, clean, and well maintained.

    • Oberer Companies

      Dec 2020 - Dec 2022
      Assistant Property Manger & Leasing Consultant
    • Sodexo

      Dec 2022 - now
      Office Administrator
  • Licenses & Certifications

    • Certified Pet Pro

      Jacks Pets
      May 2012
    • Registered Behavior Technician (RBT)

      Behavior Analyst Certification Board (BACB)
      Jun 2025
    • Adult and Pediatric First Aid/CPR/AED

      American Red Cross
      Jun 2025
  • Honors & Awards

    • Awarded to Marissa Gilliam
      Spirit Award Mattress Firm Dec 2017 Displays all mattress firm values: service, integrity and passion