Kevin Garvin

Experience

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  James Avery Artisan Jewelry

  Oct 2012 - Jun 2014

  Sales Associate

  Duties;- Ensuring that all customers receive excellent service through direct salesmanship, and prompt and courteous service. - Assisting customers with questions, needs and purchases.- Attending weekly sales meetings.- Cultivating successful relationships with retail customers. - Completing each transaction in a quick and efficient manner. - Leading all social media sales initiatives.- Cleaning shelves, counters, and tables.- Greeting each customer that comes into the store in a warm manner. - Identifying customer requirements. - Preparing merchandise for display.- Assisting customers with purchase decisions. - Assisting in physical inventory counts. - Implementing all visual merchandising standards. - Setting up merchandise on the sales floor.- Making sure that customers receive receipts on all purchases. - Helping customers try on or fit merchandise.- Watching out for loss prevention through leakage and theft. Show less

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  DexYP

  Aug 2015 - Sept 2018

  Responsible for scheduled and conducted Onboarding Welcome Calls with Clients for all digital products with DexMedia. • Clearly and concisely established expectations for onboarding timeline based on products purchased and expectations set at time of sale. • Built rapport and trust with the clients. Review and consult on more complex products such as SEM and SEO to clearly define product and process expectations • Launched on-boarding campaigns including the entire setup, build, load & launch of SEM program. Managing a minimum of $100,000 a month for a variety of industries ranging from plumbing to HVAC to specialized architecture.• Worked with clients to fully understand client's business strategy and advertising specific value metrics. • Full knowledge of digital products & high digital expertise in order to engage and educate client, emphasize expectations & maximize overall client experience and satisfaction. •Scheduled and facilitated Website Content Collection call for website product offering, and then utilizes the content gathered to enhance and build out any other products client has purchased to ensure consistency across advertising program. • Gathered all required content for Premium SEM program as there are responsible for the launch • Facilitated issue resolution on behalf of client with internal & external onboarding resources.• Central point of authority for onboarding decisions allowing issues to be addressed in a timely manner.•Optimizations and edits done through the Kenshoo Platform. Show less

  • Cotinuous Improvement Coordinator

    Dec 2017 - Sept 2018

  • Platinum Campaign Manager 3

    Oct 2016 - Sept 2018

  • Platinum Campaign Manager 2

    Aug 2015 - Sept 2016
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  Thryv

  Sept 2018 - Jan 2020

  Performance Strategist

  - Leveraged video marketing, (Youtube, Facebook), SEO, Email and Text marketing, and other marketing mediums to build successful Marketing Strategies.- Review and consult on more complex products such as SEM, SEO, and other digital marketing mediums to clearly define product and process expectations- Work with clients to fully understand client's business strategy and advertising specific value metrics. - Launch campaigns including the entire setup, build, load & launch of SEM program. Managing a minimum of $100,000 a month for a variety of industries ranging from plumbing to HVAC to specialized architecture. Show less

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  Smart City Apartment Locating

  Jul 2020 - Aug 2022

  • Digital Marketing Strategist

    Jan 2022 - Aug 2022

  • Digital Marketing Specialist - SEO/SEM Expert

    Jul 2020 - Feb 2022
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  Brainlabs

  Aug 2022 - now

  Working on Capital One Working with companies like HPE Aruba, Thermo Fisher, and currently working with Capital One.

  • Senior Manager - Paid Search

    Aug 2024 - now

  • Sr. Account Strategist

    Aug 2022 - Aug 2024