
Dicky Akbar
HR Outsourcing Administration Staff

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About me
HR Data Analyst | Benefit Specialist | HR Operation | Budget Control | Reporting
Education

Universitas Mercu Buana
2007 - 2010Bachelor's degree Computer Science 3,32.webp)
Universitas Padjadjaran (Unpad)
2004 - 2007Diploma Degree Computer science 3,37
Experience

Citi
Dec 2007 - Sept 2009HR Outsourcing Administration Staff- Maintain Outsource Staff database in NEMS (New Employee Management System) as well as compiling the NEMS report with other reports to Generate reports for other unit.- Maintain communication with Outsourcing agency as well as handling Outsource staff salary paymentProject:- Simplified NEMS and NFNL process from paper based into softcopy based

Citi
Apr 2010 - Jul 2011- Enhance existing BI SID System using VBA (Excel Macro) based on demands from Head Office- Supervise BI SID data collection team• Ensure the data collection team well trained using the BI SID system• Prepare reconciliation report from BI SID data collection - Monitoring BSMR (Badan Sertifikasi Manajemen Resiko) completion status and database system.- Maintain country training’s database in GLMS (Global Learning Management System) as well as being country system champion- Manage Training Invoice process payment from vendors- Update content of L&D local website for training information
Risk - BI SID Analyst
Apr 2011 - Jul 2011HR L&D
Apr 2010 - Apr 2011

AIA
Jul 2011 - Apr 2013Pension Policy Maintenance- Build communication with clients, related to data contribution, transfer proof, unidentified contribution, and return overpaid contribution.- Maintain daily operation (credit transaction, withdrawal claim transaction, CDV and Batch control reporting)Project:- Develop Excel Macros (VBA) to support transaction data reporting.

EY
Apr 2013 - Sept 2021Benefits Specialist-Implemented benefit process for 2000+ employee-Prepare reconciliation monthly payment expense and BPJS report for the payroll team-Coordinate with Corporate Insurance for any issues related to medical reimbursement-Manage Insurance & BPJS membership data – not limited to administration process of registration, data change, termination, mutation, and annual salary adjustment-Manage HRIS records and database of employee movement to the statistics report-Demonstrate annual report to the business leader by analyzing medical benefits historical and current data-Provide information, assistance, and solutions for employee issues related to Benefits Program-Provide insight and recommendation based on data analysis to make a continuous improvement that competes with employee trend-Investigate and audit the consistency employee practices comply with benefits policy-Reconcile daily extraction report, monitoring tracking and reporting for “EY Staysafe” project to EY Crisis Management Team related to Covid-19 cases.Projects: -Develop Medical Records Systems (MRS) using Ms. Access for employee-Facilitator of NMADP (New Manager and Assistant Director Training Programme) in KL - Malaysia-Simplified Exit Feedback and Business Cards request from paper based into softcopy based using Macro (VBA)-Mass Vaccine registration for all employee and data extraction using Macro (VBA)-Massive E-Personal Data Update documentation record using Miscrosot Form Show less

GREAT EASTERN
Sept 2021 - Jun 2025*Data Analysis and Reporting: -Analyse and compile data to support operational decision-making within the CFE. -Create detailed reports on program performance, training outcomes, and operational metrics to inform continuous improvement initiatives. -Provide insights to identify trends, inefficiencies, and opportunities for optimization. *Finance and Budget Control: -Manage the financial planning and monitoring of CFE budgets, ensuring resources are used effectively and efficiently. -Provide oversight on financial requests, such as reimbursements, cash advances, and training-related expenses, while maintaining accountability and transparency. -Regularly report on budget utilization and contribute to financial strategy discussions.-Manage the contest budget calculation and distribution*Logistics and Resource Management: -Oversee logistics distribution and ensure availability of resources for training and development programs. -Maintain and improve training facilities to meet organizational standards and support seamless execution. *Project Monitoring and Coordination: -Oversee and monitor the progress of projects within the CFE, ensuring alignment with timelines and goals. -Identify areas for improvement and recommend adjustments to optimize project delivery. -Act as a liaison between units to maintain smooth operations and collaboration.*SOP Ownership and Implementation: - Developing, and maintaining Standard Operating Procedures (SOPs) across all units in the CFE. -Ensure alignment and consistency of SOPs with organizational goals, compliance standards, and operational requirements. -Train and guide CFE units to implement and adhere to established SOPs, conducting regular reviews and updates as needed. -Ensure all processes and activities comply with regulatory and organizational requirements. -Maintain detailed and organized documentation of SOPs, program activities, and operational records for transparency and accountability. Show less -Collaborate with business leaders to translating operational needs and requirements to prepare budget proposal and reports-Manage expense records by ensure accuracy between budget and actual data-Demonstrate annual budget report by analyzing budget proposal vs budget actual to business leaders-Design and develop procedures and policies related with cost management for cost control and reduction monitoring-Provide insight of performance result and latest development within business required in order to support budget proposal and business planning process-Collaborate, coordinate, and interact with related parties in various business unit to ensure the provision of timely and accurate financial statement-Track budget objective by analyzing variances, tracking expenditure and initiating corrective action-Manage and monitor monthly report of dashboard performance and KPI Monitoring for business leaders review based on Recruitment and L&D unit data and activities-Do weekly data reconcilation to monitor business activities needs, includes new joiner package and contest rewardProjects: -Enhance data insight and design for BOD Dashboard content-Automate weekly report distribution to shorten the process-Simplify toolkits workflow distribution process and database Show less
CFE Support Unit Lead
Apr 2024 - Jun 2025Budget Control & Reporting Specialist
Sept 2021 - Apr 2024

Hanwha Life Indonesia
Jun 2025 - nowMarketing Support Assistant Manager
Licenses & Certifications

Sharpening Analytical Thinking as a Profesional
Daily Meaning People Development ConsultantJan 2022
Great Manager Program : SLII & Fearless Innovation
BlanchardOct 2024
Microsoft Excel 2003 : Visual Basic for Application
ExecuTrain of JakartaAug 2012
Languages
- inIndonesian
- enEnglish
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