Miguel Chaves

Experience

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  Quidgest

  Mar 2011 - Jul 2011

  Curricular Internship

  Implementation of new requirements and functionalities, on Quidgest's stock management module, of SINGAP ERP (Sistema Integrado de Gestão para a Nova Administração Pública)

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  PT PRO

  Aug 2011 - Mar 2012

  Professional Internship

  Management of network partners; Inventory and stock integrity Reports; ; SAP R/3; Inventory audit and control; Warehouse Auditing

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  MC Consulting, Lda

  Jan 2013 - Feb 2014

  Client Manager

  CRM management (Sendy's), Managing Client accounts, Legalizing companies in Mozambique, Repatriation of capital, keeping client legal documentation up to date with the national requirements, Customer billing, Creating company procedures manuals and client contracts

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  AIESEC in Mozambique

  Oct 2013 - Jan 2014

  National Suport Team - IGCDP

  Creating a report on the impact and overall volunter satisfaction with the work at the various AIESEC partner NGO. Defining the quality indicators for NGO’s with partnership with AIESEC Mozambique.Creating an Access database with the quality and volunteer satisfaction indicators in order to establish a quality management system.

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  Europcar

  Aug 2015 - Jun 2016

  Accounts Receivable

  Daily processing and application of customer payments.Researching of issues related to unidentified payments.Processing of customer refunds related to duplicate or erroneous payments.Query ManagementMaintaining payment worksheets. Identifying payment deductions, overpayments, finance charges, bank charges...Performing the Cash Application process with attention to effective results on KPI's

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  Capgemini

  Jul 2016 - Jul 2017

  Credit and collections Lead - Spanish Market

  Clearing customer and vendor accounts.KPI reporting Preparing financial reportsResearch and resolve payment discrepancies Analyzing the accounting documentationCommunicating with clients in respective countries.

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  SAP

  Oct 2017 - Nov 2021

  Business Process Consultant

  SAP Experience Summary:– SAP S/4HANA Materials Management, SAP Ariba Downstream (P2P, Guided Buying), Ariba Network & Integration for Buyers via CIG;– SAP Certified Application Associate Ariba P2P 18Q4– SAP Certified Application Associate S/4HANA Sourcing and Procurement (1610);– Migration Cockpit & LSMW;– Ariba Integration for Buyers via CIG.– Conduct Functional Ariba Buying Workshops.– SAP Activate Methodology– Full SAP EnableNow Smart Start Implementations.

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  Deloitte

  Jan 2022 - Jan 2024

  Senior Consultant

  Team: Supply Chain TransformationIndustry/Project areas: Life SciencesRoles: Stream lead (P2P), PMO

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  Avoras - Business Technology Advisory

  Feb 2024 - now

  Operations Transformation