Donna Horning

Donna Horning

Information Specialist

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  • Timeline

  • About me

    Information Services Manager at Prince William Public Library System

  • Education

    • Schiller International University

      1981 - 1981
      International Relations and Affairs
    • Augustana University (SD)

      1980 - 1982
      History
    • The Catholic University of America

      1985 - 1987
      MS Library and Information Science
    • University of South Dakota

      1979 - 1983
      BA History

      Activities and Societies: Phi Alpha Theta History Honor Society, Zeta Mu Chapter

  • Experience

    • EG&G, Washington Analytical Services Center

      Jan 1985 - Jan 1988
      Information Specialist

      At Crystal City, VA, office Information Center, a satellite of the main company library in Rockville, MD, wrote abstracts and developed indexes for Dept. of Navy documentation, provided development and support of data retrieval methods for Navy offices, provided reference services to EG&G/Washington Analytical Services Center staff and to Navy customers.

    • Labat Anderson Inc.

      Jan 1988 - Jan 1989
      Librarian

      Reference librarian for the Office of Toxic Substances Library at the Environmental Protection Agency in Washington, DC . Provided research and reference materials for EPA employees, contractors, and the general public. Created pathfinders as research aids on various environmental issues. Extensive use of online databases, including Medline and LEXIS/NEXIS.

    • Prince William Public Library System

      Jan 1988 - Jan 1993

      Provided children's and adults' reference services at Chinn Park Regional Library. Supervised children's Page staff, including scheduling, evaluating, and assigning tasks. Planned and implemented story times, and assisted with other children's programming. Was responsible forcollection maintenance of juvenile paperback fiction and audio/visual materials. Participated in the planning and implementation of Summer Quest summer reading program, including the selection of entertainers for special programs, and training and assisting in the supervision of youth volunteers. Visited local schools and daycare centers to inform them about library programs and to aid them in participating in the summer reading program. Show less Provided children's and adults' reference services at Potomac Branch Library. Planned and implemented story times, and assisted with other children's programming. Was responsible forcollection maintenance of juvenile paperback fiction and audio/visual materials. Participated in the planning and implementation of Summer Quest summer reading program, including the selection of entertainers for special programs, and training and assisting in the supervision of youth volunteers. Visited local schools and daycare centers to inform them about library programs and to aid them in participating in the summer reading program. Show less

      • Children's Services Librarian

        Jan 1991 - Jan 1993
      • Children's Services Librarian

        Jan 1989 - Jan 1991
      • On-call Reference Librarian

        Jan 1988 - Jan 1989
    • Prince William Public Library System

      Jan 1994 - Jan 2009

      Provided reference and information services to library patrons, both adults and children, at Chinn Park Regional Library (2001-2009) and Potomac Community Library (2000-2001), including telephone reference and online (Ask-A-Librarian) assistance. Used and assisted patrons with the use of online databases and internet resources. Assisted with issues with the public computers and other equipment used in the library. Guided and assisted patrons with various software issues,Was instrumental in planning and organizing the development of the Books to Go book club kits, managed the Chinn Park section of the program, and acted as a liaison with Web Services to provide web-based information on the program. Guided patrons with suggestions and instructions for Readers' Advisory. Interpreted library policy to the public as needed while providing Information Services. Maintained daily contact with other PWPLS branches in order to provide books and information services to library patrons.Responsible for collection maintenance of Dewey areas 000s, 100s, 400s, and adult foreign language collections and their corresponding reference areas at Chinn Park Regional Library. Read broadly in order to be proficient in Readers' Advisory for both children and adults. Show less Identified, evaluated, and selected books and audio/visual materials for Prince William Public Library collections, using professional journals, book reviews, catalogs, and online resources to evaluate for quality and for the needs of the communities surrounding the various branches. Was involved with the library's web development process and selected and evaluated websites to be linked to the library's website. Provided information services at the reference desks of various branch libraries on a weekly basis throughout tenure of the position. Communicated with branchlibrarians on a regular basis in order to evaluate collection needs for specific branches. Show less

      • Reference Librarian

        Jan 2000 - Jan 2009
      • Librarian

        Jan 1998 - Jan 2001
      • Reference Librarian

        Jan 1994 - Jan 1998
    • Prince William Public Libraries

      May 2009 - now

      This position is second-in-charge of the branch, and as such is responsible for the same tasks as the Branch Administrator, on a temporary (weekend, night, or absence due to meetings, sick or vacation leave) basis as well as running the Adult Information side of business: scheduling; hiring; collection issues; display and merchandising; training; evaluating staff and setting goals and standards; leading meetings; personnel issues; general oversight to ensure that library policies, procedures and initiatives are being followed by Information staff; assist with work load and prioritizing; ensure staff are given reasonable opportunities to meet goals.Ensures delivery of quality services to the public;Keeps current with new media and technologies; Monitors services provided; Supervises collection maintenance duties; Plans, coordinates, supervises and evaluates work of subordinate personnel staff;Coordinates selection and training of personnel;Recommends hiring and disciplinary action as necessary;Responds to complaints from public regarding: services or materials;Participates in task forces;Interprets library policy to outside groups and individuals;Implements new policies/procedures/services in coordination and cooperation with other branches/system-wide functions;Coordinates, monitors and evaluates adult programming for branch;Conducts departmental administrative meetings;Serves as liaison to outside groups, publishers/library vendors, presents talks on branch/library services. Show less Supervises the operation of Central Community Library Reference Desk on Sundays, between September and June, and one evening per week. Overall supervisor in charge of building on Sundays, and in the absence of Branch Administrator and full-time department heads. Responsible for the supervision of Sunday Reference staff (Librarian Is), including time report management, goal-setting, performance evaluations, and day-to-day supervision. Adult and Family program coordinator for the branch. Oversees branch collection maintenance for Dewey areas 200 and 500 in adult and reference collections. Provides reference services at the Information Desk, including answering reference and directional questions, training library users to effectively search the library catalog, internet and other electronic resources, assisting library users with computer hardware and software issues, interpreting library policy for staff and for the public,and answering online Ask-A-Librarian questions on a rotational basis with the other full-service libraries. Core Committee member of the PWPLS Social Media and Response to Technology Committee (SMART) and team leader for the Twitter posting subgroup. Show less

      • Information Services Manager

        Mar 2020 - now
      • Library Assistant Administrator

        Jun 2014 - Mar 2020
      • Sunday Reference Supervisor/Adult Programs Coordinator

        May 2009 - Jun 2014
  • Licenses & Certifications

    • Librarian's Professional Certificate

      Commonwealth of Virginia State Board for the Certification of Librarians
    • Customer Service: Fostering a Service Mindset

      Skillsoft
      Jul 2024
      View certificate certificate
    • Fostering a Growth Mindset in the Age of AI

      Skillsoft
      Jul 2025
      View certificate certificate
    • Leading by Motivating

      Skillsoft
      Jun 2023
      View certificate certificate
    • Developing a Personal Accountability Framework

      Skillsoft
      May 2021
      View certificate certificate
    • Getting Started in Windows 11

      Skillsoft
      Feb 2025
      View certificate certificate
    • Making Difficult Conversations Meaningful

      Skillsoft
      Jul 2024
      View certificate certificate
    • Moving from Bias to Inclusion in a DEI Journey

      Skillsoft
      Feb 2025
      View certificate certificate