Sam Amenn

Experience

• 

  Everett Community College

  Jan 2008 - Jan 2009

  Tutor

  I tutored at the writing center at Everett Community College and mostly worked with ESL students.

• 

  Virginia Military Institute

  Sept 2010 - May 2012

  History Tutor

  I tutored freshmen history to ten-twenty students on a weekly basis. Every student who attended my sessions passed their history classes and some were able to raise their D's and C's into B's and A's

• 

  Van Scoyoc Associates

  Jun 2012 - Jul 2012

  Intern

  Researched/reported on legislative policy issues relevant to client interests; Designed/presented a proposal for a new clientConducted background research on companies and related defense issues for prospective clients

• 

  Institute for the Study of War

  Jul 2012 - Aug 2012

  Research Intern

  Cleaned and organized existing data on kinetic activity within Damascus, Aleppo, and IdlibReported findings of trends and patterns to research team

• 

  Institute for the Study of War

  Jun 2013 - Nov 2013

  Office Manager

  Processed financial and H.R. related paperwork for an office of twenty employees and twenty internsManaged the schedule of the president of the company and the research directorHandled and worked with fifteen different vendors to ensure the smooth running of the office

• 

  InstaEDU

  Dec 2013 - Feb 2016

  Tutor
• 

  Refugee Processing Center (RPC)

  Feb 2014 - Sept 2017

  • Used SQL Server/ SSRS to create/manage reports for various internal/external partners.• Served as liaison for external partners such as State Department, Department of Homeland Security, and United Nations High Commissioner for Refugees.• Handled data entry and maintained data integrity; Maintained high levels of confidentiality. • Maintained quality assurance and quality control of biographical, medical, and travel data for up to 70,000 refugees.• Managed weekly allocation meetings with external partners such as Resettlement Agencies and State Department.• Rewrote 12 Standard Operating Procedures and trained 5 new employees on policies and protocols.• Served as liaison and manager for three Resettlement Support Centers and two Resettlement Agencies.• Participated in UAT testing for three years.

  • Data Analyst | Report Statistician

    Mar 2016 - Sept 2017

  • Business Analyst

    Feb 2014 - Mar 2016
• 

  American Medical Association

  Sept 2018 - Jan 2025

  • Wrote and implemented requirements with the goal of managing and improving our Ed Hub, flagship product, and Absorb, our LMS; Managed relationships and budgets for two vendors.• Developed specifications for and managed the migration of 100,000 historical completions, 50,000 users, and 500 departments from one LMS to new LMS. • Managed SEO and API integrations during and after LMS migration.• Managed business and leadership expectations and concerns for LMS and flagship product.• Hired, managed and trained staff of seven; managed high staff turnover.• Presented quarterly reviews on development work; pulled weekly reports for upper management.• Worked with developers to manage “break-fix” issue resolution efforts, AC creation, and creation of overall test plans, detailed test cases, execution and coordinated execution of the test plans. • Assured that all products, requirements, and design deliverables adhere to design and usage consistency.• Maintained standards including conducting Users Acceptance Testing and Product verification with business users. Show less • Developed specifications through requirement analysis for management and improvement of five different products.• Developed specifications for and managed the migration of 100,000 historical completions, 50,000 users, and 500 departments from one LMS to new LMS. • Managed SEO and API integrations during LMS migration.• Managed business and leadership expectations and concerns for LMS.• Managed the GCEP LMS Product, interfaced with vendor and business team; crisis management.• Hired, managed and trained staff of three.• Presented quarterly reviews on development work; pulled weekly reports for upper management.• Worked with developers to manage “break-fix” issue resolution efforts, AC creation, and creation of overall test plans, detailed test cases, execution and coordinated execution of the test plans. • Assured that all products, requirements, and design deliverables adhere to design and usage consistency.• Maintained standards including conducting Users Acceptance Testing and Product verification with business users. Show less

  • Digital Campaign Manager

    Jan 2024 - Jan 2025

  • Secretary for ImmigrantXChange Employee Resource Group

    Nov 2022 - Jan 2025

  • Product Manager

    Aug 2020 - Dec 2023

  • Business Analyst

    Sept 2018 - Aug 2020