Deep Enrich
Roberto Castro Lee
Regional Service Desk Coordinator LaTam
1000 followers
Guatemala, Guatemala, Guatemala
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About me
I can help you with the management of your IT department | IT Manager | Corporate IT Services Manager| Support Manager | Digital Transformation | Strategic Planning | MBA | ITIL | Projects | +22 years of IT experience
Education
Universidad Mariano Gálvez
-Ingenieria en Sistemas Computer and Information Sciences and Support ServicesUniversidad Mariano Gálvez
2017 - 2019Master of Business Administration (M.B.A.) Finance, General Post Grado
Experience
Novartis
Sept 2012 - Jun 2018Regional Service Desk Coordinator LaTam
McDonald's
Jun 2018 - Mar 2021Chief IT Services Mesoamérica
Universidad Mariano Gálvez
Jan 2020 - nowCatedrático Maestría seguridad de la información.Catedrático Maestría seguridad de la información.
Grupo Unicomer/ Unicomer Group
Mar 2021 - nowGerente coorporativo de servicios IT
Nov 2022 - nowChief IT Services
Mar 2021 - Nov 2022
Licenses & Certifications
Financial Advisor
AIU GuatemalaJun 2020- View certificate
ITIL Fundations V3 2011
EXIN your ICT competence partnerDec 2015
- View certificate
Green Belt - Lean Six Sigma
Soluciones Industriales y Asesoría México - Si Asesoría MéxicoJan 2017 - View certificate
Certificación en Estrategia de transformación Digital
INCAE Business SchoolNov 2020
Languages
- enEnglish
- esEspañol
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