Karthik Kumar

Experience

• 

  ITC Hotels

  Dec 2002 - Dec 2005

  Waiter
• 

  Taj Hotels Resorts and Palaces

  Jan 2006 - Dec 2006

  • Guest Service Associate

    Jan 2006 - Dec 2006

  • Guest Service Associate

    Jan 2006 - Dec 2006
• 

  P&O Cruises

  Feb 2007 - Oct 2008

  Associate
• 

  The Lalit Suri Hospitality Group

  Jan 2009 - Aug 2012

  Team Leader
• 

  Pescare Restaurant & Bar

  Oct 2012 - now

  Restaurant Manager

  • Coordinated the entire operations of the restaurant.• Ensured highest standard of Food & Beverage Service.• Managed and controlled food, labour and operational costs.• Ensured Health & Safety and also hygiene procedures & Standards are maintained.• Handled staff management and training.• Handled and resolved customer complaints.• Maximized all business opportunities to drive sales.• Communicated with the kitchen staff to ensure efficient food service.• Advised customers on wine selection.• Liaising with the Head Chef to discuss and develop the Menus.• Managed staff Rostering• Demonstrated ability to create a great atmosphere & be an inspirational host.• Monitored sales and prepared reports.• Co-ordinates bookings and events.• Provided excellent customer service and maintained good customer relationships.• Reviewed and managed the day to day operation needs.• Implemented high service standards.• Helped in any area of the restaurant when circumstances dictate.• Organized marketing activities. Such as promotional events and discount themes Show less