Karthik Kumar

Karthik Kumar

Waiter

Followers of Karthik Kumar168 followers
location of Karthik KumarGlen Waverley, Victoria, Australia

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  • Timeline

  • About me

    Restaurant Manager at Pescare Restaurant & Bar

  • Education

    • National College higher Secondary School

      -
      Higher secondary
    • Madurai Kamaraj University

      2003 - 2010
      Master of tourism management
    • Jenneys Academy

      1999 - 2002
      Diploma in Hotel Management & Catering Technology Food Service, Waiter/Waitress, and Dining Room Management/Manager
  • Experience

    • ITC Hotels

      Dec 2002 - Dec 2005
      Waiter
    • Taj Hotels Resorts and Palaces

      Jan 2006 - Dec 2006
      • Guest Service Associate

        Jan 2006 - Dec 2006
      • Guest Service Associate

        Jan 2006 - Dec 2006
    • P&O Cruises

      Feb 2007 - Oct 2008
      Associate
    • The Lalit Suri Hospitality Group

      Jan 2009 - Aug 2012
      Team Leader
    • Pescare Restaurant & Bar

      Oct 2012 - now
      Restaurant Manager

      • Coordinated the entire operations of the restaurant.• Ensured highest standard of Food & Beverage Service.• Managed and controlled food, labour and operational costs.• Ensured Health & Safety and also hygiene procedures & Standards are maintained.• Handled staff management and training.• Handled and resolved customer complaints.• Maximized all business opportunities to drive sales.• Communicated with the kitchen staff to ensure efficient food service.• Advised customers on wine selection.• Liaising with the Head Chef to discuss and develop the Menus.• Managed staff Rostering• Demonstrated ability to create a great atmosphere & be an inspirational host.• Monitored sales and prepared reports.• Co-ordinates bookings and events.• Provided excellent customer service and maintained good customer relationships.• Reviewed and managed the day to day operation needs.• Implemented high service standards.• Helped in any area of the restaurant when circumstances dictate.• Organized marketing activities. Such as promotional events and discount themes Show less

  • Licenses & Certifications

    • Responsible service of Alcohol, Food safety, Food Safety Supervisor,