Cory Archer

Experience

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  J&J Contractors

  May 2009 - Dec 2012

  Foreman in Training

  During my undergrad, I trained as a foreman in building span bridges, box bridges, and guardrail while attending class.> Increased job management skills.> Identified when to manage and when to lead.> Learned positive and negative approaches to communication.

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  Apollo English Vietnam

  Apr 2013 - Oct 2013

  ESL Teacher

  Taught ESL classes to all ages including young learners, teens, and adults. > Advanced teaching experience in all levels including IELTS.> Designed and maintained fun student-centered classroom environments.> Engaged in weekly professional development and training.

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  TEFL International - HCMC

  Aug 2013 - Aug 2014

  Trainee Evaluator

  Evaluated trainees during live lessons for their TEFL certificates. > Observed TEFL trainees' performance in real classroom settings.> Assessed and evaluated trainees' performance.> Provided feedback for professional improvement.> Advised trainees in all areas of teaching to improve their teaching abilities.

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  University of Science (ITEC)

  Nov 2013 - Oct 2015

  English Lecturer

  Instructed students in multiple levels ranging from elementary to IELTS, building their English proficiency and confidence.> Developed curriculum and collaborated with professional staff to streamline the program.> Maintained and built relationships in a multicultural environment.> Designed business English activities to accompany core classes.

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  I Can Read

  Nov 2013 - Jul 2015

  Literacy Specialist

  Lead teacher at the Tan Binh branch responsible for all classroom activity and acquiring new students.> Expanded branch clientele by 124%.> Held an 88% acquisition rate for potential clients being assessed.> Held a 100% acquisition rate for clients who participated in a trial class.> Developed and expanded interactive teaching and communication techniques.

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  Mc IELTS

  Apr 2016 - Oct 2016

  Director of Curriculum Development and Training

  >Led the development of a standardized, scalable product offering for IELTS preparation, transforming a fragmented curriculum into a cohesive and consistent program across the organization.>Managed a cross-functional team to deliver three core courses - Pre-IELTS, IELTS Beginner, and IELTS Intermediate - resulting in six educational books, comprehensive training guides, and observation training manuals.>Streamlined operations by creating a replicable methodology and training framework, ensuring the consistent delivery of services and improving overall teaching efficiency and performance.>Implemented a continuous feedback loop to refine the curriculum, aligning product features with user needs and driving improved educational outcomes.>Facilitated stakeholder communication and collaboration across multinational teams to ensure product alignment with business goals and market requirements. Show less

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  Tico English

  Nov 2016 - May 2019

  Managing Director

  >Co-founded and scaled a language education startup in China, establishing a portfolio of four core products, including native-speaking teachers trained and managed in-house, and three educational products tailored to different age groups and learner needs.>Developed educational programs targeting young learners, middle and high school students, and IELTS/adult learners, ensuring a diverse product offering that addressed key market segments.> Recruited, trained, and managed a team of 30 employees, including salary negotiations, performance evaluations, and conflict resolution, ensuring high staff engagement and productivity.>Led product development initiatives, creating ESL books, materials, and curriculum that supported company growth and market differentiation.>Designed and executed the company's business strategy, leading all aspects of project management, from setting objectives and timelines to issue resolution and project completion.>Built brand recognition through strategic partnerships with 2 external organizations, expanding market presence and driving business growth.>Held cross-cultural meetings with sponsors to align objectives, track progress, and address concerns, ensuring clear communication with stakeholders.>Implemented cultural immersion programs to help new employees integrate into the local environment, ensuring a smooth transition and high retention rates. Show less

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  Zing International Consulting Group (ZingICG)

  Jun 2019 - Jul 2020

  Managing Member

  >Co-founded and secured initial investment for a multi-initiative company with three core focuses: building a multi-language learning platform, creating a pet toy company, and developing an international trade platform connecting global businesses.>Led the development of the language learning platform, using instructional design principles and frameworks to manage technical operations to ensure efficient progression through initial build phases.>Collaborated with investors, technical teams, and subject matter experts (SMEs) to create a culturally relevant UI/UX, scalable content for global learners, and a roadmap for expanding the language platform to multiple languages.>Managed the project lifecycle with clear acceptance criteria, facilitating timely completions of development milestones until COVID-19 disrupted further progress, leading to the eventual discontinuation of the project.>Directed initiatives for the pet toy company and trade platform by overseeing the creation of marketing strategies, websites, and social media channels to establish brand presence in China and America.>Despite the early momentum and progress in all three ventures, the unforeseen challenges of the pandemic forced the project to halt before completion. Show less

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  Archer LXD

  Jan 2021 - Jan 2023

  Professional Freelancer

  I developed eLearning modules, consulted content development project management, and designed websites for clients.

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  WorkForge

  Jan 2022 - now

  >Lead and manage all aspects of the technology and content teams, including hiring, training, and performance evaluations.>Lead the creation and development of a data portal including the data architecture, overseeing data engineering, visualization, and the deployment of a web application that provides both internal and external stakeholders with seamless access to real-time analytics and reporting.>Spearhead the build-out of an internal data analytics portal, integrating advanced data visualization tools to enhance decision-making and operational efficiency.>Develop quality assurance and feedback loops within the LMS to drive continuous improvements in content delivery and user experience based on real-time data insights.>Optimize technical support operations to align with revenue-generating activities, ensuring efficient resolution of issues and improving client satisfaction.>Manage vendor relationships for all tech providers and subject matter experts (SMEs) and oversee the selection and implementation of a digital asset management (DAM) system with AI-powered search, transcription, and reporting features leading a full-scale content migration.>Work with clients to gain the voice of customer, collaborating with cross-functional teams to influence the direction of our product.>Direct the daily operations of the content and tech teams, managing cross-functional teams, setting strategic priorities, and fostering a culture of accountability and innovation. Show less >Led and managed all aspects of the technology and content teams, including hiring, training, performance evaluations, and when necessary, making personnel changes to ensure the right talent was in place to meet organizational goals.>Consolidated the organization's tech stack and integrated AI tools into the development process, significantly improving operational efficiency and reducing costs.>Established project-based criteria for both custom and catalog builds, ensuring a scalable, consistent approach to content development while maintaining high quality.>Reduced module build time by 60% for catalog builds and 80% for custom builds through optimized workflows and strategic use of technology, boosting overall productivity.>Oversaw the migration of five separate LMS and CaaS platforms into two platforms, enhancing system scalability and simplifying operations.>Connected technical implementation to client success by creating a standardized product installation process, leading to smoother deployments and improved client satisfaction.>Implemented an audit and update structure for the content catalog, maintaining the quality and relevance of offerings.>Directed the daily operations of the content and tech teams, managing cross-functional teams, setting strategic priorities, and fostering a culture of accountability and innovation. Show less >Led the successful merger of content teams and processes from Valor Manufacturing Training and 180Skills, unifying operations and optimizing resources to support long-term business objectives.>Conducted a comprehensive assessment of team capabilities and product production, identifying strengths, weaknesses, and organizational gaps, and implementing targeted solutions to maximize operational efficiency. >Aligned product strategy, growth vectors, and organizational priorities, ensuring cohesive direction and scalability for the newly integrated teams.>Selected and implemented key development technologies, including the adoption of AI voice-over (VO) technology, which reduced costs by over $100K annually while enhancing content production and quality.>Standardized the content development process by introducing visual and stylistic consistency, driving improvements in efficiency and quality across all teams.>Established baseline operational metrics and standards to ensure scalable, high-quality content development and execution.>Developed and implemented a process to translate eLearning modules into 70+ languages, significantly expanding global market reach and accessibility.>Worked alongside senior leadership to craft the organization's mission, vision, and cultural identity, ensuring alignment across all teams and creating a strong foundation for future expansion. Show less

  • Vice President of Technology and Operations

    Jan 2024 - now

  • Director of Technology and Operations

    Jan 2023 - Jan 2024

  • Instructional Design and Content Development Manager

    Jan 2022 - Jan 2023