Corey Hill

Corey Hill

Customer Service Associate

Followers of Corey Hill543 followers
location of Corey HillUnited States

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  • Timeline

  • About me

    Field Manager specializing in Design - Cabinets and Service Center Operations

  • Education

    • Jacksonville State University

      2005 - 2011
      Bachelor of Business Administration (BBA) Marketing/Marketing Management, General

      Activities and Societies: Member of Iota Phi Theta Fraternity Inc. Big Brother Big Sister Program Coached at Boys & Girls Club Offices held: President, Vice President, Secretary and Treasurer Planned and organized events and community service Designed flyers, handbills, posters Kept records of finances in order Conducted and attended chapter, state regional and national meetings

  • Experience

    • Lowe's Home Improvement

      Apr 2008 - Oct 2011
      Customer Service Associate

      Answered telephone and routed calls to appropriate recipients Assisted co-workers with various tasks Filed, faxes and photocopies documents as needed Scheduled appointments for co-workers Special ordered inventory for various customers Trained other employees

    • M &H Valve Company

      Dec 2011 - Jan 2013
      Inside Sales Representative

      • Maintained great business relationships with distributors while handling high volumes of technical, pricing, product, delivery and troubleshooting request• Analyzed , Outlined and organized proposals to client's requirements including specifications, pricing and other information• Worked closely with cross-functional departments to meet and exceed company objectives on returned material and replacement• Entered and managed purchase orders as well as retrieving cost and lead times and order status per request• Collaborated with vendor representatives and company customers to set up optimal delivery schedules• Computed total costs and profit requirements for customer sales to provide accurate pricing Show less

    • Pavestone Company

      Apr 2013 - Sept 2014
      Inside Sales Representative

      • Built great relationships with distributors and contractors while handling approximately 25-40 incoming calls and email inquiries about order status, delivery, pricing and products• Pooled resources with outside sales team, production manager, transportation and accounts receivable about account issues, order and product expediting and scheduling of deliveries and negotiated transportation rates with carriers• Daily processed upwards of 15-20 purchase orders by verifying specifications, cost, payment terms and freight terms, and Issued POs to suppliers and ensured that POs are received and confirmed by suppliers• Maintained satisfactory inventory levels while compiling inventory reports and issuing them to management, and investigating inventory shortages and discrepancies• Worked with sales managers to verify pricing discounts and customer details• Engaged clients through effective communication and interpersonal skills, which helped to develop lasting relationshipsers. Show less

    • Market Source, Inc

      Sept 2014 - Jun 2016

      • Maintained weekly, monthly, quarter-end and year-end audits and reports that drive compliance, scheduling, staffing and training metrics• Ensured implementation of any new operating procedures for business operations by collaborating with management and different departments for content creation, corporate communications, and training materials. Set up user accounts for Natural Insight, HP Info, and other sales applications• Maintained general operation of around 150 part-time employees weekly, including budget management, orientation sessions and organized on-the-job training for new hires Show less • Presented district summaries to field managers with recommendations based on completed investigation and forecasted staffing needs by partnering with recruiting to ensure optimal retail store staffing• Exceeded client and company target needs on event scheduling and compliance metrics by partnering with field management and evaluating employee performance and implementing staff development plans by coaching and training• Built relationships with client partners, supported multiple district sales managers and serves as point of contact for approximately 100 field representatives in regard to scheduling and other operational elements Show less

      • New Hire Specialist

        Oct 2015 - Jun 2016
      • Area Coordinator

        Sept 2014 - Oct 2015
    • Georgia Department of Human Services

      Jun 2016 - Sept 2020
      On-boarding Analysis

      • Conduct daily monitoring of all open issues for new employees, ensure service is provided in accordance with defined service level agreements and follow-up with appropriate departments/vendors/candidates to take actions where needed• Daily tracking of up to 150 new hire's paperwork including summary form, electronic file, and all required documents, including verification of initial compliance testing and required acknowledgement forms• Review request and related documents and verify work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures. Effectively controlled and released proprietary and confidential information for general client lists• Produce requested reports for department on productivity & workflow, creating dashboards and visualizes. Designed plans to improve operations and suggested changes to systems for overall organization. Developed and updated tracking spreadsheets using Excel.• Monitored multiple databases to keep track of all department inventory. Assisted with support functions such as budgeting and technology coordination Show less

    • MasterBrand Cabinets, Inc

      Sept 2020 - now
      Order Specialist
    • Strathmore Floors - Design - Cabinets

      Dec 2023 - now
      Field Manager
  • Licenses & Certifications

  • Volunteer Experience

    • Volunteer Coach for High School Boys Basketball Team

      Issued by East Coweta High School
      East Coweta High SchoolAssociated with Corey Hill