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Fabiha Khan

Fabiha Khan

Revenue Accountant - Rapid

Followers of Fabiha Khan4000 followers
location of Fabiha KhanDubai, United Arab Emirates

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  • Timeline

  • About me

    Senior Manager-Asset Technology | iOCO Group | EOH | OPENTEXT | Microsoft Dynamics 365 | Thomson Reuters | Oracle | SAP | Kofax | iManage | ECM,ERP,RPA |

  • Education

    • Pune University

      -
      Master of Business Administration - MBA (Finance)

    • University of Mumbai

      -
      Bachelor of Business Administration (B.B.A./BMS) (Marketing)

    • Indian Institute of Management Ahmedabad

      -
      Executive General Management Program

  • Experience

    • Emirates

      Oct 2009 - Dec 2009
      Revenue Accountant - Rapid

    • RAKBANK

      Jan 2010 - Mar 2011
      Business Analyst (Policy)

    • Accelya Group

      Jul 2014 - Jul 2019
      Business Analyst - [ Emirates Airlines - Mercator - Accelya Solutions ]

      Prince®2 certified scrum Product Owner Assignments:1. Singapore Airlines - Ground Handling, Cost Mgt2. Scoot - Ground Handling, Cost Mgt3. MEA - DOC Reports Enhancements4. Brussel Air - SLA & Performance mgt Experience:1. Business Analyst for support projects.2. Enhancements and Customization reference to Business requirements.3.Solutions and requirement gathering and documentation.4.Testing of the business scenarios and supporting UAT. 5. Vendor Invoice Management, Contract Management, Operations Management and Interface management.6. Stakeholders management and Providing training to new team members.7. Client Engagement and Business Process consultant for recommending business process improvement.8.Pre Sales, Upselling of new products and services, RFP Show less

    • Microsoft 365 Partner

      Sept 2019 - Oct 2022
      Customer Success Manager

      Worked at Robosoft Solutions - Leading Microsoft partner in UAE. Cultivated and maintained strong relationships within assigned Microsoft Dynamics 365 ERP accounts, ensuring high levels of customer satisfaction and recognition of ROI. Led to strong renewals and growth opportunities through effective account management, customer engagement and partnerships.Collaborated closely with customers, alongside Sales, Customer Support, Product Management, and Finance teams, to ensure successful delivery of services. Show less

    • ONE ECM

      Oct 2022 - Feb 2025
      Regional Solutions Manager - MEA

      Key Account Management & Partnerships for Retail, BFSI, Aviation & Public Sector in Middle East & Africa

    • ASSET Technology Group

      Feb 2025 - now
      Senior Manager - Strategic Partnership & Regional Sales (IOCO Group, EMEA)

  • Licenses & Certifications

    • Internal Auditor QMS- ISO 9001:2015

      Bureau Veritas (Professional Certification)
      Oct 2017

    • PRINCE2® Foundation and Practitioner Certification Training

      AXELOS Global Best Practice
      May 2019

    • Microsoft Certified: Dynamics 365 Business Central Functional Consultant Associate

      Microsoft
      Sept 2022
      View certificate certificate

  • Honors & Awards

    • Awarded to Fabiha Khan
      1st Prize - Worldwide Business Values Competition POWER UP Chosen and awarded by CEO Mr. Cormac Whealan - Mercator Solutions Feb 2017
    • Awarded to Fabiha Khan
      Awarded Mercator's PLUS-R - For Proactive positive behaviour at workplace. ISSUER- Human Resource Jan 2015 Nominated by group of Team leads and Team Manager
    • Awarded to Fabiha Khan
      Rak Bank's - STAR Achiever of the month. Rak Bank - Dubai Nov 2010 Succesfully achieved monthly CPV Collections target for an adhoc project.

  • Volunteer Experience

    • Assistant to Therapists

      Issued by Dubai Autism Centre on Jan 2016
      Dubai Autism CentreAssociated with Fabiha Khan