Vinayak Sethi

Experience

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  Primetime Entertainment & Media Pvt Ltd

  Dec 2014 - Jun 2017

  Project Lead and Ecommerce Coordinator

  Project Lead- Primetime entertainment and media Pvt Ltd( Primetime entertainment and media Pvt Ltd, an e-commerce management company, partners with both established & upcoming brands to help them harness the potential of e-commerce for their businesses.)Projects Undertaken1. Atayant Atayant is a woman ethnic apparel brand native to India.• Project Result - Outright purchase deal with Amazon India with purchase orders amounting to Rs. 50 mil (approx.) in the year 2016 making Atayant one of the biggest Ethnic apparel brands on Amazon India.2 HPCL- Hindustan Petroleum Corporation Limited – Acquired client via govt. tendering process• Client Requirement – Increase visibility on Facebook and Twitter and Customer grievance resolution.• Scope – SMM, Creative designing and resolving customer issues through twitter.• Result – Within 1 Year the followers (organic and paid) increased from 6000 to more than 100,000. Resolving and escalating complaints of over 30k customers. Received various commendations from the client for the same. Job Responsibilities Managing activities of e-commerce brands  Warehouse management and order fulfillment  E-commerce back-end management Product catalogue development Participation in promotional events  Onboarding of new clients and lead point of contact for all matters specific to the client. Client and Customer relationship management. Monitoring digital ad spend & making sure KPI’s are measured and achieved.  Developed Integrated marketing plans along with key stakeholders. Overlooking call center operations and making sure goals are achieved.  Managed content decks for client presentation and approval. Dealing with influencers for social media promotions. Preparation of reports to analyze campaign performance and make informed data-driven decisions. Optimizing team output by simplification and delegation of work. Show less

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  Platform Agribusiness

  Oct 2018 - Feb 2019

  Project Administrator

  Platform Agribusiness is a boutique Australian agribusiness advisory and asset management company. Platform Agribusiness advises on and manages agricultural assets and investment to establish high-quality businesses for investors.Job Responsibilities Stakeholder management- Liaison between global teams to keep track of day-to-day work and mitigate problems. Data Management- Created extensive excel documents to manage data in a structured way to aid the team’s day-to-day activities and increase output. Website Development- Worked on developing a website for the brand as part of their marketing plan. Mobile App Development- Developed a mobile app to streamline communication between team members and integrated an inventory management system within the app for the core clients and top officials to increase transparency. Show less

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  Accenture

  Jan 2020 - now

  • Customer Success Manager

    Feb 2024 - now

  • Program & Project Mgmt senior Analyst

    Jan 2020 - Feb 2024