Ing. Jaydeep Patel

Experience

• 

  Zydus Hospira Oncology Pvt. Ltd.

  Sept 2014 - Jun 2016

  Quality Control Microbiologist

  I conducted microbiological tests adhering to cGMP standards, ensuring data accuracy and regulatory compliance. By executing experimental trials and developing microbial cultures, I supported pharmaceutical innovation. My work in data analysis and comprehensive reporting contributed to maintaining rigorous health and safety standards in the laboratory setting.

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  Tabella s.r.o.

  Jul 2018 - Nov 2019

  Maintaining a positive, empathetic and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Keeping records of customer interactions, transactions, comments and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. Knowing our products inside and out so that you can answer questions. Show less

  • VIP Sales and Retaintion Specialist

    Sept 2019 - Nov 2019

  • Senior Customer Service Representative

    Jul 2018 - Aug 2019

  • Customer Service Representative

    Jul 2018 - Dec 2018
• 

  Amazon

  Nov 2019 - now

  As a Supply Chain Manager, I have spearheaded over seven strategic projects, leading to significant cost savings and efficiency improvements. My efforts in defining KPIs and building robust reporting frameworks have enhanced operational accountability and provided actionable insights for senior management. By managing and mentoring a diverse team of 12+ professionals, I foster a collaborative and high-performance culture. Additionally, I established a pioneering program for UK fulfilment centers, ensuring a seamless expansion strategy. My cross-functional collaboration with various departments has aligned supply chain activities with broader business objectives. Leveraging advanced tools like Power BI and SQL, I have streamlined logistics operations, delivering measurable results in efficiency and cost-effectiveness. Show less

  • Operations & Support lead

    Aug 2025 - now

  • Supply Chain Manager I

    Jan 2021 - now

  • Transportation & Logistic Specialist

    Nov 2019 - Dec 2020