Charlie Sun

Experience

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  Monash Chinese Student Association

  Jun 2010 - Jan 2013

  Vice Secretary

  Managing association members’ personal details and databaseDesigning Prezi meeting presentation slides and hosting the conferenceWriting and sending activity statements

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  Blockchain Global Limited

  Apr 2017 - Nov 2018

  Internal IT Support Technician / Network Engineer

  • Determine technical problems and resolve them for employees• Answer staffs enquires on different applications, devices and systems• Perform desktop software and hardware troubleshooting, configuration and repair• Provide full administration support to director when required.• Install and maintain OS and software for PCs• Monitor internet usage and firewall status• Manage company admin accounts (e.g. G-Suite Emails, Microsoft Office subscriptions, Synology file servers)• Purchase and maintain IT assets Show less

• 

  Anjian Australia

  Jan 2019 - Jun 2020

  Warehouse Manager and IT Support

  • Maintaining warehouse• Processing and preparing orders• IT devices troubleshoot

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  Chinese Visa Application Service Centre

  Jan 2023 - Feb 2023

  Visa Officer, Receptionist

  Documents pre-check and verification for short-term visa applicationAnswering clients enquires regard to visa application

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  Panda Photo and Travel Studio

  Feb 2023 - Aug 2024

  IT Technical Support, China Visa Senior Consultant, Receptionist

  Day-to-day IT hardware and software maintenance.Managing square appointment and POS System.Taking phone calls to manage clients appointment and answer customer enquiries.Providing assistance for short term Chinese visa applicationCustomer ServiceTaking passport photo

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  Chemwatch

  Aug 2024 - now

  Data Analyst