
Trijit Bhattacharya
Academic Consultant

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About me
Supply Chain & Logistics Leader with 11+ Years of Experience || Ecom Express || DTDC || SSM (Flipkart Health Plus) ||Growth Strategy || Key Account Management || Product Development || Saas || Operation Excellence||
Education

West Bengal University of Technology, Kolkata
2008 - 2011Bachelor's Degree Business Administration and Management, General first classActivities and Societies: •college fest •Debate Team •Attended extempore competition •Game tournaments • Have been an active member of college fest organizing committee.• NEN (National Entrepreneurship Network) Member• Organized game tournaments.• organized college fest and worked as administrative head in the entertainment cell

Annamalai University
2011 - 2013Master of Business Administration (M.B.A.) Human Resources Management/Personnel Administration, General first class
Experience

INDUS INTEGRATED INFORMATION MANAGEMENT LIMITED
Jan 2014 - Dec 2015Academic Consultant1.Training , Motivating and grooming students from the ground zero level .2. Manage the student and provide required feedback .3. Support collaborative relationship with project team and placement team. 4. Maintain daily attendance and fortnightly assessment reports and provide necessary feedback to the students.5. Reports to the coordinator on a regular basis regarding the training progress.6. Initiating Basic screening process and mobilizing candidate for training programme Show less

Anudip Foundation
Jan 2016 - Dec 2016Soft skill Trainer and image consultant1. Soft Skills Training - Develop a program covering communication, interpersonal skills, and emotional intelligence. - Use interactive methods and workshops; regularly refine the program to meet evolving needs.2. Motivation and Development - Foster a positive environment; provide continuous feedback for growth. - Identify strengths and areas for improvement; offer guidance for ongoing development.3. Management of Student Pool - Implement a system to track students' progress in developing soft skills. - Engage with students to understand their soft skills needs and provide constructive feedback.4. Collaboration with Placement Teams: - Align training with industry expectations; provide insights for successful placements. - Collaborate on initiatives to enhance students' employability through improved soft skills.5. Attendance and Assessment Reports - Establish attendance tracking; conduct regular soft skills assessments. - Provide timely, constructive feedback to guide students in refining soft skills.6. Reporting Training Progress - Prepare detailed reports on training progress, achievements, and challenges. - Schedule regular meetings with the Soft Skills Training Head for updates and issue resolution.7. Initiation of Screening and Mobilization - Develop a screening process for identifying candidates suitable for training. - Implement effective mobilization strategies to attract qualified candidates; collaborate with HR.8. Management of Soft Skills Associate Trainers - Develop and maintain a schedule for associate trainers. - Provide support and guidance; address issues raised by trainers promptly.9. Initiation of Selection and Sourcing for Junior Level Soft Skills Trainers - Define criteria for selecting junior-level trainers with a focus on soft skills expertise. - Work closely with HR to source qualified candidates; participate actively in recruitment Show less
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Institute of Engineering & Management (IEM)
Jan 2017 - Oct 2020Sales and operation Manager..• Implemented a synergistic team approach, resulting in a 20% uptick in overall operational efficiency, showcasing adept leadership and teamwork.• Drove a 25% growth in B2B client acquisition and a 30% expansion in B2C student outreach, showcasing mastery in omnichannel lead generation strategies.• Augmented the partner network by 40%, fuelling a 25% surge in revenue, positioning the organization as a market leader in strategic partnership development.• Optimized operational costs by 15%, resulting in a 20% increase in ROI, demonstrating financial acumen and efficiency in resource management.• Elevated customer satisfaction ratings by 20% through swift query resolution, establishing the organization as a paragon of client-centric service.• Achieved 100% compliance with federal and state regulations, mitigating regulatory risks by 30% and fortifying stakeholder confidence in project integrity. Show less

SastaSundar
Oct 2020 - Feb 2022Startup Manager- E commerce• Pioneered innovative franchise onboarding strategies, yielding a 50% increase in lead generation and executing dynamic sales and marketing plans. Achieved solid sustainable growth in revenue within the dynamic E-commerce start-up landscape.• Orchestrated a high-performing team, emphasizing B2B and B2C segments, resulting in a surge in weekly sales figures, showcasing adaptability in the fast-paced start-up setting.• Implemented agile SOPs, ensuring standardized quality across all franchise models (COCO, FOFO), leading to a quantifiable improvement in operational efficiency in the ever-evolving E-commerce start-up space.• Executed territory business plans with precision, achieving a substantial increase in targeted objectives within the rapidly changing context of an E-commerce start-up.• Spearheaded inventory, warehouse, transportation, and logistics processes, resulting in reduction in costs and improvement in quality, quantity, and customer satisfaction metrics within the dynamic start-up environment. Show less

DTDC Express Limited
Mar 2022 - Jul 2022Regional Product Head (Ecom)• Spearheaded strategic partnerships and nationwide collaborations in Ecommerce, driving business growth in the East Zone. Key skills: Sales, Business Development. • Oversaw seamless transhipment operations across air, train, and surface modes, optimizing logistics efficiency. Key skills: Supply Chain Management, Operations. • Led a diverse team to exceed annual budget targets, emphasizing dynamic sales and efficient operations. Key skills: Sales Management, Team Leadership. • Developed marketing strategies for customer expansion, channel sales, and enterprise sales, achieving regional targets. Key skills: Marketing, Distribution. • Managed partner onboarding, compliance, and performance tracking, ensuring alignment with business goals. Key skills: Partner Management, Compliance. Show less

Ecom Express Limited
Aug 2022 - now• Led strategic sales initiatives, achieving a remarkable increase in year-over-year sales growth.• Implemented innovative strategies for strategic account development, resulting in a substantial improvement in client retention.• Directed and optimized logistics operations, achieving a notable enhancement in overall operational efficiency.• Led a high-performing sales team, contributing to an impressive increase in lead generation and an improvement in overall sales management effectiveness.• Leveraged data analysis for strategic planning, leading to a substantial enhancement in data-driven decision-making processes. Show less As an Assistant Sales Manager at Ecom Express, I am integral to the success of our dynamic sales team in the evolving e-commerce landscape. My role involves supporting the Sales Manager in developing and executing effective sales strategies, collaborating with clients to understand their needs, coordinating internal teams for seamless operations, and conducting market research to identify new opportunities. Additionally, I play a key part in fostering a collaborative and high-performance culture within the team, ensuring customer satisfaction through prompt issue resolution and contributing to strategies for customer retention. With a Bachelor's degree in Business Administration and a background in sales support, I bring strong organizational skills, effective communication, and adaptability to thrive in our fast-paced work environment. Joining Ecom Express allows me to contribute to the future of e-commerce logistics and uphold our commitment to excellence in customer service. Show less
Key Account Sales Manager
Aug 2022 - nowAssistant Sales Manager
Aug 2022 - Dec 2022
Licenses & Certifications
- View certificate

Sales: Closing Strategies
LinkedInAug 2023 - View certificate

Sales Management. Simplified. (Blinkist Summary)
LinkedInAug 2023 - View certificate

Certificate of First Aid Training
SastaSundarJan 2022 
Strategic Thinking
Project Management InstituteJul 2023- View certificate

Communication expert
Bournville CollegeApr 2014 
Warehouse Management in Logistics and Supply Chain
UdemyApr 2024
Volunteer Experience
Relationship Manager
Issued by National Entrepreneurship Network on May 2008
Associated with Trijit Bhattacharya
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