Deep Enrich
Patrick Kelly
Security Officer III
103 followers
Round Rock, Texas, United States
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About me
Physical Security Officer at ERCOT
Education
Virginia College in Austin
2004 - 2006Certificate Medical/Clinical Assistant
Austin Community College
2015 - 2016Certification CompTIA A+ Network Technition trainingAustin Community College
2016 - 2019Associate of Arts and Sciences (A.A.S.) Computer and Information Systems Security/Information Assurance
Mohave Community College
1993 - 1995Certificate Heating, Air Conditioning, Ventilation and Refrigeration Maintenance Technology/Technician
Experience
Texas Military Department
Feb 2012 - Jun 2018Security Officer III
ERCOT
Jul 2018 - nowPhysical Security
Licenses & Certifications
- View certificate
Managing Your Time
LinkedInOct 2023
- View certificate
Ten Habits of Mentally Strong People
LinkedInDec 2022 - View certificate
Training Your Mind to Focus and Handle Distractions Better
LinkedInMay 2023 - View certificate
De-Escalating Conversations for Customer Service
LinkedInSept 2021 - View certificate
Customer Service: Problem Solving and Troubleshooting
LinkedInJul 2020 - View certificate
Creating Positive Conversations with Challenging Customers
LinkedInSept 2021 - View certificate
Communicating with Emotional Intelligence
LinkedInJan 2023 - View certificate
SSCP Cert Prep: 1 Security Operations and Administration
LinkedInMay 2022 - View certificate
Mindful Leadership
LinkedInJan 2021 - View certificate
New Manager Foundations
LinkedInMay 2021 - View certificate
Well-Being in the Workplace
LinkedInJun 2023 - View certificate
Leadership Tips, Tactics and Advice
LinkedInAug 2021 - View certificate
SOC 2 Compliance Essential Training
LinkedInMay 2023 - View certificate
Become a Customer Support Specialist
LinkedInJun 2022 - View certificate
Customer Service: Handling Abusive Customers
LinkedInSept 2021 - View certificate
Gretchen Rubin on Creating Great Workplace Habits
LinkedInOct 2023 - View certificate
Project Management Simplified
LinkedInJun 2022
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