Nonelela Dondolo

Worker

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City of Cape Town, Western Cape, South Africa

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Timeline
About me
Administration Assistant at Europcar South Africa
Education
- FALSE BAY COLLEGE
  2011 - 2013
  NATED DIPLOMA Finance and Financial Management Services
  Activities and Societies: Trying to establish business, meeting up with patners and brainstorm ways we can better our lives I got N6 Certificate in Financial Management and still have to compile my diploma
- Cape Peninsula University of Technology
  2021 - 2023
  National Diploma Business Administration and Information
  Activities and Societies: EE Forum
- Cape Peninsula University of Technology
  2009 - 2009
  Certificate Secritarial and Administration Practice
  Activities and Societies: Class rep 1 year Certificate
Experience
- McDonald's
  Mar 2011 - Oct 2013
  Worker
- Quest Staffing Solutions
  Nov 2013 - Oct 2015
  Sales and customer service at FNB
  Responsible for opening personal accounts and business accounts offer credit card, personal loans, revolving and do admins like printing statements and issuing back cards
- WNS
  Jan 2016 - Apr 2018
  Senior Associate
  I was responsible for various duties like being in billing,technical customer service and fulfillment for Telkom
- Europcar South Africa
  May 2018 - Sept 2020
  Working at our depot processing claims on damaged cars before they go to the work shop.Process other branch claim for transferred cars so that our depot is not billed for the damage.Process valet on the dirty cars.Scanning the claim documents to the system.After claim is processed we move cars to the right workshop windows or dent or tires and rims and body structure. Responsible for identifying damaged cars and processing claims and scanning all the captured claims. Leisure with clients about outcomes of claims and they deposits plus disputes.
  - Claims Administrator
    Apr 2020 - Sept 2020
  - Claims Administrator assistant
    May 2018 - Apr 2020
- Europcar South Africa
  Oct 2021 - now
  Administrative Assistant
  Tracking overdue renta. Filling missing kms cars. Partially biilling long rentals. Commuting to customer, s about their refunds.
Licenses & Certifications
- CERTIFICATE IN FINANCIAL MANAGEMENT N5
  Department of Higher Education and Training
  Jul 2013
- CERTIFICATE IN FINANCIAL MANAGEMENT N4
  Department of Higher Education and Training
  Dec 2011
- CERTIFICATE IN FINANCIAL MANAGEMENT N6
  Department of Higher Education and Training
  Jul 2013
- NATIONAL SENIOR CERTIFICATE
  UmalusiSA
  Dec 2008
- CERTIFICATE IN SECRETARIAL AND ADMINISTRATIVE PRACTICE
  Cape Peninsula University of Technology
  Nov 2009
Volunteer Experience
- Administrative Assistant
  Issued by thandokhulu high school on Feb 2010
  Associated with Nonelela Dondolo