
Gemma Beavis
Programme Manager

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About me
Project Manager at Boots
Education

Nobel School, Stevenage
1992 - 19999 GCSEs (grade A*-C), Distrinction in GNVQ Business Studies, A Level EnglishActivities and Societies: - Form representative - Head of year - Debate committee - School orchestra

Bournemouth University
1999 - 2003BA Hons Business Studies Business Studies 2iActivities and Societies: - Swimming club - Student Union Committee - Human Resources Seminar Representative
Experience

NHS North Staffordshire
Jul 2008 - Apr 2009Programme ManagerResponsible for 28 healthcare initiatives with individual budgets of up to £600k.Key Responsibilities:- Gathering requirements, defining business cases and tracking operational and financial progress.- Challenging assumptions and proposals to improve efficiencies and reduce costs where possible.- Facilitation of productivity review and identification of areas for future investment consideration.Key Achievements:- Saved 10% of forecast cost on single project by challenging and reviewing resource requirements.- Improved communications with clinical staff through delivery of project management guidance. Show less

National College
May 2009 - Sept 2009Project ManagerLeading on initiation, tracking and management of a portfolio of forty evaluation projects, with durations of 1 month to 3 years.Key Responsibilities:- Preparation of specifications, assessing tenders and interviewing bidders and producing contracts.- Tracking and reporting of financial and performance progress against defined measures. Key Achievements:• Implemented knowledge sharing portal for cross-project learning and to improve communication.

West Midlands Strategic Health Authority
Nov 2009 - Apr 2010Project ManagerDelivery of three service transformation projects with individual budgets in excess of £1million.Key Responsibilities:- Identifying core stakeholders and interested parties. - Establishing project governance and reporting. - Development of documents to develop understanding of principles of project management.- Production of monthly e-bulletin to provide key updates.Key achievements:- Developed project documentation to ensure quality and consistency across the portfolio team. Show less

Skills Funding Agency
Jun 2010 - Jun 2012Project ManagerDelivery lead on 500+page £5million National Careers Service website using Agile/Scrum methodologies and tools.Key Responsibilities: - Leading cross-functional teams developing customer journeys, branding and web page priorities. - Manage third party production of accurate and engaging content to budget, time and quality.- Coordinating business feedback and sign off of requirements, storyboard designs and content.- Review of business processes to identify changes and mapping and elaboration of new processes. - Development of portal to provide information, tools and resources for 5000+ Careers Service staff.- Regular review to realise early value, amend approach and ensure business case remains on track.- Working with analysts, business specialists and testers to define user stories and test scripts.Key Achievements:- Commended by Head of Careers for quality of user guides on website scope and functionality.- Promoted business wide adoption of Agile based on success of iterative development. Show less

E.ON
Sept 2012 - Dec 2012Project ManagerResponsible for two key initiatives supporting early delivery of E.ON’s Smart Metering programme.Key Responsibilities: - Impact assessment of Smart Metering on business processes and identification of changes.- Responsible for identification and engagement of stakeholders.- Setting up project governance and establishing core workstreams focusing on key business issues.Key Achievements:- Proposal for changes to core business model approved by the Board and delivery project initiated. Show less

InterContinental Hotels Group
Feb 2013 - Sept 2013Project ManagerDelivery of research and evaluation projects into the suitability of new technology, devices and applications for hospitality industry.Key Responsibilities:- Negotiation with suppliers on volumes, pricing, delivery and management against quality criteria. - Assessing suitability of new technologies against criteria for pilot and UK market integration.- Presenting recommendations and supporting technology implementation into the business.- Facilitation of requirements gathering and elaboration with multiple stakeholders.- Co-ordination of device deployment and tracking across global teams. Key Achievements:- Adoption of job role based mobile device allocation following recommendations from pilots.- Guest printing technology rolled out across portfolio following pilot satisfaction score of 90%+. Show less

E.ON UK
Jan 2014 - May 2015Project ManagerDelivery and facilitation of project framework to support multimillion DCC Readiness Project under E.ON's Smart Metering Customer Programme.Key Responsibilities:- Management of a virtual team of ten of various seniority, disciplines and business areas. - Controlling risks, issues, dependencies and changes, ensuring timely intervention and proposals.- Project tracking and reporting, including EON’s inputs to industry consultations and reports.- Running procurement activity for new meters, producing specifications and reviewing tenders.Key Achievements:- Training and mentoring of Smart Administrator to support learning and career development.- Development of document library providing full and accessible record for the project. Show less

E.ON
Apr 2016 - Mar 2020Leading on a variety of high profile projects across E.ON's Smart and Regulatory portfolios. Management of virtual and cross functional teams of 10-15 and individual project budgets to £6million. Key Projects:- £5 million cloud-based asset management system to enhance management of asset portfolio.- £6million Faster Switching enabling customers to switch energy suppliers in 24 hours.- Task force to increase system stability and scalability.- £300k improvement program to improve customer experience and operational efficiency.- Remote firmware upgrade to 250k+ meters to avoid early replacement of assets.Key Responsibilities:- Representing E.ON at a range of industry working groups.- Forecasting resource requirements, securing and leveraging resource to improve capacity.- Management of third parties, including costs, deliverables and quality assurance.- Development of business readiness and IT delivery plans and tracking of performance.- Lessons learned sessions and sharing outputs to aid future project delivery.- Propose recommendations for investment, considering wider road maps and strategic alignment.- Understand how the architecture, policies, systems and processes influence delivery options. - Manage product backlog to prioritise user stories based on benefit, cost and dependencies.Key Achievements:- Established strategic level steering and senior leadership engagement in critical programme.- Re-architect and modernise service to reduce load and deliver lower future cost to serve. - Back office efficiency improvements through delivery of new job template and ‘how to’ guides.- Delivered 115% of year-end target for firmware upgrades to meters.- Restored team motivation and delivery cadence on inherited project with high project team turnover and third party quality issues. Show less Leading on £750k regulatory project under E.ON’s Smart Metering program to improve the Change of Supplier meter read and settlement process and delivering benefits by utilising the enhanced functionality that Smart Meters will provide. Key Responsibilities: - Ensuring that business process impacts and changes are identified, understood and documented.- Management, escalation and closure of risks and issues and monitoring of project dependencies.- Performance and financial reporting, including preparation of data for industry reports.Key Achievements:- Implementation of complex industry changes against challenging regulatory deadlines. Show less
Senior Delivery Manager
Nov 2016 - Mar 2020Project Manager
Apr 2016 - Nov 2016

Mi Hub
Nov 2020 - Nov 2021Transformation Office LeadEstablished delivery framework and governance structure and build relationships and awareness to build transformation into the culture of the wider organisation. Evaluation and prioritisation of proposed initiatives to support achievement of £10m benefit realisation over 3 year plan. Management and reporting of full transformation portfolio.Key Responsibilities:• Designed delivery framework and governance structure from state of organisational change immaturity.• Produced a roadmap of transformation for a rolling 3 year period and led evaluation and priortisation of new initiatives.• Introduced clear and effective tracking for progress, risks, governance stage gates, costs and time recording.• Built and managed capacity and capability plan to enable successful delivery. Key Achievements:• Established standardised project management ‘toolkit’ of processes, guiding principles and document templates.• Recruited and onboarded delivery team. Show less

Boots UK
Nov 2021 - nowProject ManagerDelivery of £12m annual continuous delivery programme across retail, marketing and healthcare business functions. Key Responsibilities:- Management of team of four Project Managers and matrix management of four product teams and seven delivery teams.- Facilitating Steer Co sessions to inform senior stakeholders of project progress and quickly escalate any blockers or decisions required.- Reporting to a wider range of stakeholders on high profile initiatives across a range of business areas.- Forecasting resource requirements, securing and leveraging resource to improve capacity.- Management of third parties, including costs, deliverables and quality assurance.- Continually reviewing lessons learned and identifying improvements for future.- Management of dependencies between teams, workstreams and projects.Key Achievements:- Delivery of programme under budget due to negotiated savings in resource rates.- Development of comprehensive weekly report for stakeholders showing progress, spend, burn rate, blockers and key priorities.- Introduced warranty communications to share updates on recent releases and ensure standardised timeline and format for communication of progress and any incidents.- Development of a 'one stop shop' to host all key programme information and enable stakeholders to self serve. Show less
Licenses & Certifications

PRINCE2 Practioner
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