Mia Stone

Experience

• 

  Harps Food Stores, Inc.

  May 2014 - Jul 2014

  Cashier
• 

  MBS Textbook Exchange, LLC

  May 2016 - Aug 2016

  Warehouse Associate

  -Unpack return items-Pack outgoing mail/orders by quantities-Stock books in library alphabetically or by quantities-Scan books and document whether new/used/damaged

• 

  FedEx Ground

  Nov 2016 - Mar 2017

  Loader

  -Scan packages-Lift and load different size packages into 3 trucks-Bulk loading

• 

  UPS

  Mar 2017 - May 2017

  Loader

  -Scan packages-Lift and load different size packages into multiple trailers

• 

  RGIS

  May 2017 - May 2018

  Inventory Specialist

  -Scanning and counting store's merchandise-Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.-Completed scheduled audits with efficient and accurate approach.

• 

  Retro Fitness

  Jul 2017 - Mar 2019

  Front Desk

  -Greeting and checking in members-Resolving member issues in effective manner-Membership sales and retention-Following up with prospects-Selling in-store merchandise such as Retro Blends Smoothies, Cooler Drinks, Pro Shop items, etc-Ensuring safe and clean environment for all members and staff-Upkeep and walk through of facility-Opening and closing facility-Following company policies and procedures

• 

  The Bolles School

  Sept 2017 - Jan 2023

  Assistant Basketball Coach

  -Collaborate with 4 coaching staff members on practice sessions to boost athletic abilities and teamwork-Coach 60+ athletes to compete in challenging games resulting in a 97-63 overall record

• 

  The Joint Chiropractic

  Jun 2018 - Dec 2018

  Wellness Coordinator
• 

  ASANA WELLNESS CENTER, LLC

  Sept 2018 - Oct 2022

  Front Desk

  -Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.-Used internal software to process reservations, check-ins and check-outs.-Maintained transaction security by verifying payment cards against identification.-Following up with prospects-Ensuring safe and clean environment for all members and staff-Opening facility-Following company policies and procedures

• 

  Amazon

  Apr 2020 - now

  Fulfillment Associate

  -Trained 100+ new hires and transfers, contributing to fulfilling 85% of customer shipments-Communicated Associates’ barriers to two shift management teams by performing daily audits -Escalate system issues to management leading to increased productivity by 20%

• 

  Amazon Fulfillment Centre and Service Provider

  Jan 2022 - now

  Learning Trainer

  -Conduct onboarding to in-path training for 500+ Associates, including participants at the managerial level, leading to 30% reduction in lay-over rate-Support 45+ Learning Ambassadors on training compliance by enforcing standard procedures-Mentor Learning Ambassadors resulting in 35% promoting into leadership roles, including Process Assistant and Learning Trainer

• 

  ISI® Elite Training Franchise

  Apr 2024 - Jul 2024

  Sales Lead