Talk to sales Try for Free
Anthony Pelzer

Anthony Pelzer

Followers of Anthony Pelzer13 followers
location of Anthony PelzerTallahassee, Florida, United States

Connect with Anthony Pelzer to Send Message

Connect

Connect with Anthony Pelzer to Send Message

Connect

  • Timeline

  • About me

    Amazon IT Support Associate II (L3)

  • Education

    • West Georgia Technical College

      -
      Certificate of credit for PC repair and Network Technician

    • West Georgia Technical College

      -
      Certificate of credit for Help Desk Specialist

    • West Georgia Technical College

      2015 - 2017
      A.S Compter Information Systems With Networking Specialization Information Technology 3.37

      Activities and Societies: Deans List PHI THETA KAPPA

    • Western Governors University

      2022 -
      Bachelor's degree Cloud Computing

  • Experience

    • Amazon

      Jul 2021 - now

      • Check scanner defect bins and complete a function audit throughout the FC.• Scrub ticket que and consolidate tickets with PO’s to master tickets.• Creating TOA’s and checking WAM’s to insure proper FC numbers.• Provisioning Scanners and creating RMA’s for damaged equipment.• Supporting Techs and engineers when appropriate.• Troubleshooting Operating systems• Imaging and RDP• Managed User accounts and Group policy’s• Knowledgeable in All hardware including printers, laptops, tablets and smartphones. Show less

      • IT Support Associate II (L3)

        Sept 2023 - now

      • Amazon OpsTech I.T

        Jul 2021 - now

  • Licenses & Certifications

    • CompTIA A+ ce Certification

      CompTIA
      Jan 2023
      View certificate certificate

    • CompTIA Network+ ce Certification

      CompTIA
      Mar 2023
      View certificate certificate

    • CompTIA IT Operations Specialist – CIOS Stackable Certification

      CompTIA
      Mar 2023
      View certificate certificate

    • Osha 10 hour Certification

      OSHA Safety Training Institute
      Oct 2022