ASHUTOSH AGRAWAL

Experience

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  Tata Communications Transformation Services (TCTS)

  Apr 2013 - Sept 2016

  Project management and service delivery management for Enterprise clients. Taking kick off call with the stakeholders for preparing the scope of the Order. Preparing Raid document for business or project analysis. Coordinating with the Equipment vendors. Logistics partners. Account team. Designing and provisioning team Sales team. Solution architect and other stakeholders for project on time delivery and tracking of project. Liaising with SERVICE LEVEL MANAGER to provide service within the agreed SLA. Regular updates with PROJECT IMPLEMENTATION MANAGER (PIM) & ACCOUNT MANAGER for smooth and on time delivery of service. Liaising with DEFECT MANAGER & provide solution for the same within the agreed SLA.Closely working with QUALITY MANAGER in order to provide quality service to the customer.Modeling the IP products in Cramer and troubleshooting using PUTTY.Co-ordinating with the inter-linked teams in the provisioning process for fast delivery of service.Preparing/Validating design, solution documents for Transmission network.Expectation of optimized and cost efficient Network and solutions. Resilience and protection audit and carry out service improvement plan.Preparation & release of node-wise planning & engineering documents and solution documentsE2E Design consultancy in fulfillment, assurance, billing and product modeling for Telecom products/services .Presenting E2E designs before architectural conformance boardReviewing end to end designs with all stakeholders, the Business owners, designers of all impacted components, designers from various product lines which are impacted as per the design, Data integrity team, Customer experience team and test teams. Show less Apr’13 – Apr’14 Network Engineer (UK Networks)May’14 – Jan’16 Network Engineer (Global-Other than UK Networks)End to End provisioning, Planning & Designing of Access and Core Transmission SDH/DWDM Network for IP & Ethernet based products i.e. leased private circuits, IP VPN circuits (MSP Platform) over MPLS backbone network.Planning and installation of new fiber optical network based on cost effective solution.Provisioning of Circuits (service) with bandwidth of 2M, 10M, 34/45M, 100M, STM-1/4/16/64, and 1 GigE with protection as per Customer specification.Planning and arranging Outage for both (Customer Site & Core network) for traffic migration from lower capacity NE to higher capacity NE.Co-ordinating with the inter-linked teams in the provisioning process for fast delivery of service.Preparing detailed design document using Microsoft Visio.Designing of circuits and optimizing network path using CRM Tools & Cramer.Job experience in various technologies like IPVPN QoS, ETHERNET WIRELINE, INTERNET ACCESS, NPLC , IEPL, IPX,Optimization of SDH/DWDM/Carrier Ethernet network. Experience on networks based on UK as well as Global (other than UK). Bandwidth from 128k to 10G, modeling based on Standard and non-standard networks.Quality Analyst for the design team. Show less

  • Order Manager

    Oct 2014 - Sept 2016

  • Network Engineer

    Apr 2013 - Oct 2014
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  Tech Mahindra (formerly Mahindra Satyam)

  Oct 2016 - Feb 2017

  Solution Architect

  • Analysis of the Customer requirement and converting the same into the architecture and design that contains the blueprint of the requirement• Creation of the Data Dictionary of the particular device to be used in the requirement• Handling Metadata• Handling customer calls for request understanding and providing the best possible solution through analysis of the architectural design as well as cost effective.• Continuous integration with development team and other peer teams for the design document and to provide customer with the best services.• Ensure the buy-in from the development team to match the detailed design of the solution to the higher level architecture.• Analyze the high level and low level design documents Show less

• 

  Infosys Limited

  Mar 2017 - Dec 2019

  • Associate Consultant

    Mar 2017 - Dec 2019

  • Senior Associate Consultant

    Mar 2017 - Dec 2019
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  Tata Communications Limited, Dighi, Pune.

  Dec 2019 - Sept 2021

  Business Analyst
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  Netcracker Technology

  Sept 2021 - now

  Business Analyst