Sylvie Chartrand

Sylvie Chartrand

Accounts Receivable/Payables Specialist

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location of Sylvie ChartrandOttawa, Ontario, Canada

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  • Timeline

  • About me

    Supervisor, Operations Data

  • Education

    • Algonquin College of Applied Arts and Technology

      2001 - 2003
      Small and Medium Enterprise Management and Festival and Events Management BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES Grade 12 plus two diplomas with honours from Algonquin College

      Activities and Societies: Volunteer experience gained planning and hosting events (conferences, tradeshow, charity/fundraisers, parties and weddings)

  • Experience

    • National Capital Commission - Commission de la capitale nationale

      Jan 2000 - Jan 2005
      Accounts Receivable/Payables Specialist

      Reconciling deposits and processing payments. Research and analysis on clients financial accounts.

    • Fisheries and Oceans Canada

      Apr 2011 - Mar 2015

      •Facilitate discussions with COEs, consultants and Treasury Board (TB) Analysts on the Investment Plan (IP),•Document current processes and suggest where/how to fill gaps, •Fill Organizational Project Mgmt. Capacity Assessment template with evidence from COE’s,•Analyze, review and complete financial reports to include in IP TB Submissions,• Work with COEs on project approval documents to facilitate approval process, write assessments and recommendation to Sr mgmt.,•Aid in developing Project Complexity and Risk Assessment DFO Guidelines,•Perform quality checks on documents submitted by COEs (M1 tables, Capital Planning Summary Notes/Investment Summary Notes, Précis, Project documents, & Project Complexity and Risk Assessments,•Draft, translate comms incl. call letters, reminders, updates, assessment notes, meeting minutes, and presentations,• Redesign a dept. Project Completion Report template for completed projects, Design database to measure/trend performance on those projects Show less •Act Manager as required (includes HR, management of resources (staff and budget), lead meetings at HQ and Nationally,•Complete financial tables for inclusion into Treasury Board Submissions,•Provide guidance to Sr mgmt. on the Investment Plan process,•Provide input into the ARLU and Supplementary requests,•Liaise with SCH regional reps on complex financial maters to support the national program,•Review, evaluate and advise on Grants and Contribution agreements for the divestiture program,•Oversight and coordination of the national monthly Departmental Financial Report and Capital Cash Forecast,•Review Project Completion Reports and their financial data,•Liaise between HQ Finance and regions on budget transfers, lower level budget distribution and other financial matters, •Prepare responses for ministerial and parliamentary requests,•Assist Regions with M1 tables for the Investment Plan, consolidate and analyse the report prior to submitting to corporate finance. Show less

      • Financial Analyst

        May 2009 - Mar 2015
      • Senior Resource Analyst

        Apr 2011 - Apr 2012
    • Canadian Coast Guard/Garde côtière canadienne

      Mar 2015 - Jan 2019

      •Contribute to staffing plans, objectives, training plans, •Assign & review work, lead and coach staff,•Active member of the Investment Planning Working Group and the Investment Planning and Project Mgmt. Community of Practice,•Chair of Business Analysis and Project Mgmt. Working Group within the CCG,•Measure performance on practices used and apply lean concepts,•Liaise with Project Managers (PM) and Directors (PD) understanding client requirements to then speak comfortably to Sr mgmt. re. the projects/programs and prepare a Business Cases (incl. memos, Project Complexity and Risk Assessments, Project Approval Document, and Project Prioritization Sheet, project milestones/timelines),•Liaise with those above and other groups possibly impacted by capital investment projects to review and challenge assumptions and assess the viability, sustainability and risks,•Design and deliver presentations on Costing and Project Mgmt. and Project Approvalsto peers, PM, PD and to Sr mgmt.. Show less •Active member of the Investment Planning Working Group and the Investment Planning and Project Mgmt. Community of Practice,•Chair of Business Analysis and Project Mgmt. Working Group within the CCG,•Measure performance on practices used and apply lean concepts,•Liaise with Project Managers (PM) and Directors (PD) understanding client requirements to then speak comfortably to Sr mgmt. re. the projects/programs and prepare a Business Cases (incl. memos, Project Complexity and Risk Assessments, Project Approval Document, and Project Prioritization Sheet, project milestones/timelines),•Liaise with those above and other groups possibly impacted by capital investment projects to review and challenge assumptions and assess the viability, sustainability and risks,•Design and deliver presentations on Costing and Project Mgmt. and Project Approvalsto peers, PM, PD and to Sr mgmt.. Show less •Improve, develop, provide updates on the monthly Fuel Monitoring Report (usage) for Sr mgmt.,•Investigate & analyze issues related to CCG Fuel usage and funding,•Provide advice and recommendations to Sr Mgmt. on the fuel file (re-allocations),•Prepare briefing notes, memos, financial reports, guidelines, presentations, etc.,•Analyze, monitor & report financial information for reconciling expenditures forecasts and recoveries as well as non-financial information such as inventory,•As AS-6, assign, review work, approve leave, supervise and encourage staff, and attend meetings on behalf of manager in addition to duties above. Show less •Prepare Project Approval Documents for major capital projects; projects over $1million dollars (includes memos, Project Complexity and Risk Assessments, Project Approval Document, and Project Prioritization Sheet, project schedule and timelines),•Review costing methodologies and costing used in projects,•Liaise with Project Manager, Project Directors, Chief Financial Officer sector,•Secretariat for Investment Mgmt. Committee,•Design procedural training documents on project approval documents and approval process to provide input from a corporate perspective as well as a Centre of Expertise perspective for improving departmental processes and documents,•Project Approval Tracking process to monitor projects (including presentation to Sr mgmt.),•Coordinate and analyze input from a variety of sources and consolidate for one response,•Provide guidance and advice to Sr mgmt., and•Assist in the development of team building exercises. Show less

      • Acting Manager, Business Analysis and Costing

        Jul 2018 - Jan 2019
      • Senior Business and Costing Analyst

        Aug 2016 - Jun 2018
      • Senior Resource Analyst

        Mar 2016 - Aug 2017
      • Resource Analyst

        Mar 2015 - Mar 2016
    • Employment and Social Development Canada

      Jan 2019 - Aug 2019
      Sr. Manager, Project Services

      Hired to manage the logistics of the Symposium on Women and the Workplace. One time Event in Toronto with 500+ participants, 30 speakers and a dozen staff. Includes full travel and hospitality for speakers and staff.•Define client’s expectations and develop a critical path and key elements for consideration,•Amend the Travel, Hospitality, Conference and Event request to include a reception,•Liaise with Event Manager of Public Services and Procurement Canada to issue contracts,•Review contracts with suppliers (caterer, venue, F&B, etc.),•Provide frequent updates to Sr mgmt.,•Site visits and negotiate room blocks with hotels,•Room set up, signage, and special requirements,•Coordinate with PR & marketing dept. to promote the event,•Work with website developer to create a registration portal and on-site badge printing, •Monitor registrations & run reports for planning committee and Sr. Mgmt.,•Update budget spending and review travel reimbursements for staff and for speakers. Show less

    • Health Canada | Santé Canada

      Aug 2019 - May 2021
      Manager, Business Operations, Wellness and Learning

      Review core services, culture, delivery models; manages the group, ensures employees are well supported in their work (at the workplace and virtually under Pandemic Accommodations) and have clear direction on priorities. Keeps the director apprised of work activities, facilitates interaction with partners in HC and clients & makes presentations to mgmt. Design training and development programs for the 400+ staff within the branch.

    • Public Health Agency of Canada | Agence de la santé publique du Canada

      May 2021 - Nov 2021
      Branch Operations Manager

      Review of core services and delivery models, defines roles and responsibilities, ensure employees are well supported in their work, keep the Vice President apprised of work activities, facilitates interaction with corporate partners, other directorates and clients in EMB and makes presentations and recommendations to the Agency Executive Committee. Files include: ATIP, Motion, Litigation, Wellness, Business Continuity, Official Languages, Responsible Building Authority Support (in a real property role), Strategic Planning, Performance Mgmt. Plan Process, Audit Coordination, Training, Emergency Mgmt. - Branch Executive Committee meeting facilitator, and IT Mgmt.. I continue to be a member of the Mental Health and Workplace Wellness Committee and hold the respective positions of Branch Workplace Wellness Representative, HC Branch Workplace Wellness Representative and Public Service Employment Survey Branch Representative. Show less

    • Health Canada | Santé Canada

      Oct 2021 - now
      Corporate Employee Recognition Program Manager

      Review of core services and efficiencies in delivery models and processes, define roles and responsibilities, ensure employees are well supported in their work, respect and promote engagement, facilitate interaction with corporate partners, other directorates and clients in Health Canada and Public Health Agency of Canada other department and agencies. Makes presentations and recommendations on tools and processes to staff, colleagues, Sr mgmt. and executives. Goal this year is to overhaul the current Recognition Program and make it meaningful to employees. Change the current culture to maximise gratitude and positive recognition. Re-evaluate what recognition means to employees and ways to reward them with something that aligns with their needs (e.g. more time off, training, temporary promotional opportunities, assignments, etc.) Implement better tools that can be integrated with current systems and will facilitate recognition among employees. Enhance services we offer our clients (training to all staff including executives). Show less

    • Canadian Coast Guard/Garde côtière canadienne

      Nov 2024 - now
      Operations Supervisor

      Supervising a team dedicated to providing modern, innovative systems and data services that empower the Canadian Coast Guard (CCG) with accurate, timely, and accessible data for effective operational decision-making. We manage data as a strategic asset, ensuring it supports program delivery and drives efficiencies. With a commitment to integrity and innovation, we foster solutions that enhance data management practices and business operations, delivering infrastructure that upholds the highest standards of data quality for the CCG. Show less

  • Licenses & Certifications

    • Business Analysis

      Algonquin College of Applied Arts and Technology
      Feb 2019
    • Small and Medium Enterprise Management

      Algonquin College International Education Centre
      Aug 2001
    • Festivals and Event Management

      Algonquin College of Applied Arts and Technology
      Aug 2003
  • Honors & Awards

    • Awarded to Sylvie Chartrand
      Instant Award - Exemplary Dedication and Professionalism Executive Director, Health Canada Aug 2022
    • Awarded to Sylvie Chartrand
      Instant award - Exceptional dedication and contribution Associate Deputy Minister of Corporate Services Branch 2022
    • Awarded to Sylvie Chartrand
      Instant Award - Exceptional work and dedication to the Small Craft Harbours group at DFO Director of Small Craft Harbours in Fisheries and Oceans March 1, 2013
    • Awarded to Sylvie Chartrand
      Instant award - DFO Investment Plan Treasury Board Submission Manager of Investment Planning unit at Fisheries and Oceans June 1, 2010
    • Awarded to Sylvie Chartrand
      Instant Award - Symposium on women and the workplace Director of Innovation at ESDC
  • Volunteer Experience

    • Director Of Logistics

      Issued by CHEO BBQ on Jan 2004
      CHEO BBQAssociated with Sylvie Chartrand
    • Entertainment Coordinator

      Issued by CHEO BBQ on Jan 2005
      CHEO BBQAssociated with Sylvie Chartrand
    • Stewardship and Prospect Development Officer

      Issued by CHEO BBQ on Jan 2006
      CHEO BBQAssociated with Sylvie Chartrand
    • Director of Logistics

      Issued by CHEO BBQ on Jan 2008
      CHEO BBQAssociated with Sylvie Chartrand
    • Union Steward

      Issued by Public Service Alliance of Canada on Jan 2009
      Public Service Alliance of CanadaAssociated with Sylvie Chartrand
    • Core Committee Member

      Issued by Maritime Awards Gala on Jan 2017
      Maritime Awards GalaAssociated with Sylvie Chartrand
    • Co-Chair of the Network for Persons with Disabilities & Core Committee member

      Issued by Canadian Coast Guard/Garde côtière canadienne on Jan 2017
      Canadian Coast Guard/Garde côtière canadienneAssociated with Sylvie Chartrand