Ludo Vandenthoren

Ludo Vandenthoren

Contact Center Agent

Followers of Ludo Vandenthoren390 followers
location of Ludo VandenthorenDilbeek, Flemish Region, Belgium

Connect with Ludo Vandenthoren to Send Message

Connect

Connect with Ludo Vandenthoren to Send Message

Connect
  • Timeline

  • About me

    Expert in scientific and economic matters bij Mutualités Libres / Onafhankelijke Ziekenfondsen

  • Education

    • Koninklijk Atheneum Asse

      2005 - 2009
      A-attest Science-Math
    • Vrije Universiteit Brussel

      2015 - 2018
      Master of Science - MS Psychology

      Profile: Biological PsychologyThesis: "The effects of affective matching and motor mimicry training: the case of detection of facial expressions."

    • Vrije Universiteit Brussel

      2012 - 2015
      Bachelor of Science - BS Psychology

      Profile 1: Developmental psychologyProfile 2: Biological and cognitive psychology

    • Solvay Business School (VUB)

      2018 - 2020
      Master of Science in Management Management
    • Hogeschool 'Sint-Lukas' Brussel

      2010 - 2011
      Graphic Design, Commercial art
  • Experience

    • Smals

      Aug 2011 - Aug 2012
      Contact Center Agent

      Providing telephonic guidance to individuals experiencing difficulties on the Belgian social security website.

    • Vrije Universiteit Brussel

      Dec 2015 - Jul 2020

      Voluntary position within the department of experimental psychology. My main tasks included assisting Drs. Luis Carlo Bulnes, experimental design, data analysis, preparation of manuscripts, and recruitment of participants. As a student, I was scouted by Prof. Dr. Marie Vandekerckhove and Drs. Luis Carlo Bulnes. Throughout this traineeship, I provided help towards the Ph.D. students of the department of biological psychology. Furthermore, I was trained in experimental design, data analysis, data cleaning, autonomous conductance of ongoing research, and presentation of research.

      • Research Collaborator

        Sept 2017 - Jul 2020
      • Trainee and Student Worker

        Dec 2015 - Aug 2017
    • UZ Brussel

      Oct 2016 - Oct 2017
      Clinical Psychology Intern

      Internship to obtain my Master of Science in Psychology. I was assigned to the geriatric ward where I assisted Drs. Veerle Knoops in her cognitive research aimed to discern factors affecting frailty in an elderly population, conducted a psychological assessment to determine the cognitive state of patients, and provided emotional and psycho-educative support to patients.

    • Randstad Belgium

      Apr 2018 - Sept 2018
      Junior consultant

      My position as a junior consultant focused on the recruitment and commercial aspect of white and blue collar profiles. The recruitment part consisted of finding and attracting potential candidates, doing the first interviews, presenting them to companies, providing feedback regarding their applications, creating the necessary documents (e.g. contract, C4) for their employment, and doing a follow-up of the candidates. The commercial part consisted mainly of prospection and networking with different companies within an assigned region. Show less

    • Puilaetco

      Feb 2019 - May 2019
      HR Business Partner Assistant

      Temporary mission to assist the HR business partners in their daily activities. During this period of time I did the first screening and selection of candidates, provided feedback through e-mail or by phone, and helped with the creation and distribution of important documents for employees. Moreover, I was asked by the head of HR to perform an analysis of the current way of working and help to improve it.

    • BD

      Jun 2019 - Aug 2019
      Market Researcher

      Temporary mission within the department of pre-analytical systems to provide a business case for the market potential for a new product within the Benelux. The business case was written using multiple internal and external marketing models (e.g. PESTEL, 5-forces model) and by conducting interviews with relevant parties.

    • Oktopus S.A.

      Jan 2021 - Mar 2021
      Billing employee

      Temporary position through interim. As a billing employee I make sure that all the new security contracts are handled and billed to the right parties, I make adjustments to already existing contracts, I respond to e-mail requests, and I give administrative support where necessary.

    • Mutualités Libres / Onafhankelijke Ziekenfondsen

      Mar 2021 - now
      Expert in scientific and economic matters
  • Licenses & Certifications

    • Korean - Level 2

      Korean Cultural Centre
      Dec 2019
    • Structured Query Language (SQL)

      VDAB
      Dec 2020
    • Korean - Level 3

      Korean Cultural Centre
      Jun 2021
    • SAS Enterprise Guide 2: Advanced Tasks and Querying

      SAS
      Mar 2023