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Ram S.

Ram S.

Software Trainee

Followers of Ram S.4000 followers
location of Ram S.Faridabad, Haryana, India

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  • Timeline

  • About me

    Senior Manager IT, IT Head, IT Infrastructure, IT Operation, End User Support, IT Procurement | Solution Oriented IT Professional

  • Education

    • Sikkim Manipal University DE

      2009 - 2012
      MCA Computers

      Masters in Computer Application

    • DAV Centenary College (MDU)

      2001 - 2004
      B.Com Commerce

      Graduation in Commerce

    • K L Mehta Dayanand Public School

      1994 - 2001
      12 Commerce

      Activities and Societies: Fund Collection for Charity Secondary Schooling

  • Experience

    • NIIT Technologies Limited

      Jan 2004 - Jan 2005
      Software Trainee

      Editing ERP software, testing, training end user at their location.

    • VCustomer services india Pvt Ltd

      Sept 2005 - Dec 2007
      Technical Support Engineer

    • Primus Professional Services

      May 2008 - Nov 2010
      L -2/3 IT Operation engineer

    • Ericsson

      Nov 2010 - May 2011
      Sr. Engineer

    • CH2M

      May 2011 - Aug 2013
      IT Specialist

      Handling a team of 3 people; Supporting IT infrastructure and day to day IT support.taking care of IT Procurement.

    • AECOM INDIA PRIVATE LIMITED

      Aug 2013 - Oct 2014
      Sr. IT Specialist

      responsible for handling a team of IT support Staff (technical reporting), handling l3 technical escalations. infrastructure improvement planning and execution.

    • SYSTRA

      Nov 2014 - now
      Manager IT - End User Services

      Managing a team of 12 IT Support staff. Over look the activity of day to day IT support. Infrastructure improvement planning and budgeting. User induction and training. Team training. IT procurement, End to end Vendor management.

    • SYSTRA India

      Apr 2024 - now
      Senior Manager IT

  • Licenses & Certifications