
Karina Grado
Information Technology Department Manager

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About me
Major Incident Manager
Education

Instituto Tecnológico de Chihuahua II
-Ingenieria en Sistemas Computacionales System, Networking, and LAN/WAN Management/Manager
Instituto Tecnológico de Chihuahua II
-Ingeniería Ingenieria en Redes
Experience

AutoZone Business and Technology Store Support Center
Nov 2004 - Nov 2022Information Technology Department Manager
NTT DATA North America
Jan 2023 - nowMajor Incident Manager
Licenses & Certifications
- View certificate

Strategic Partnerships: Ecosystems and Platforms
LinkedInJun 2022 - View certificate

Measuring Business Performance (2016)
LinkedInJun 2022 - View certificate

Best Practices for Managing Projects Across Cultures
LinkedInOct 2022 - View certificate

Thriving @ Work: Leveraging the Connection between Well-Being and Productivity
LinkedInFeb 2022 - View certificate

Presenting to Senior Executives
LinkedInFeb 2022 - View certificate

Leading at a Distance
LinkedInJan 2022 - View certificate

Strategic Planning: Case Studies
LinkedInNov 2022 - View certificate

Managing Stress for Positive Change
LinkedInJan 2022 - View certificate

How to Be a Good Mentee and Mentor
LinkedInOct 2022 - View certificate

Diversity and Inclusion in a Global Enterprise (2021)
LinkedInOct 2022 - View certificate

Strategic Negotiation
LinkedInOct 2022 - View certificate

How to Use LinkedIn Learning
LinkedInDec 2021 - View certificate

Managing Globally
LinkedInOct 2022 - View certificate

Acting Decisively
LinkedInJul 2022 - View certificate

Setting Business Unit Goals
LinkedInJun 2022 - View certificate

Business Development Foundations
LinkedInMay 2022 - View certificate

Body Language for Authentic Leadership
LinkedInFeb 2022 - View certificate

Business Ethics for Managers and Leaders
LinkedInJun 2022 - View certificate

Managing Customer Expectations for Managers
LinkedInJul 2022 - View certificate

Executive Influence
LinkedInFeb 2022 - View certificate

Blue Ocean Shift: Beyond Competing (Blinkist Summary)
LinkedInOct 2022 - View certificate

Developing Resourcefulness
LinkedInJan 2022 - View certificate

Strategic Partnerships
LinkedInOct 2022 - View certificate

Adaptive Project Leadership
LinkedInJul 2022 - View certificate

Decision-Making Strategies
LinkedInJul 2022 - View certificate

Leading Globally
LinkedInOct 2022 - View certificate

Productivity Tips: Finding Your Productive Mindset
LinkedInFeb 2022 - View certificate

Balancing Multiple Roles as a Leader
LinkedInFeb 2022 - View certificate

Executive Decision-Making
LinkedInJul 2022 - View certificate

Designing a Presentation
LinkedInFeb 2022 - View certificate

Business Analysis Foundations
LinkedInApr 2022 - View certificate

Leading a Customer-Centric Culture
LinkedInJul 2022 - View certificate

Strategic Planning Foundations
LinkedInJun 2022 - View certificate

Strategic Agility
LinkedInOct 2022 - View certificate

A Design Thinking Approach to Putting the Customer First
LinkedInJun 2022 - View certificate

Global Strategy
LinkedInOct 2022 - View certificate

Strategic Focus for Managers
LinkedInFeb 2022 - View certificate

Leading a Customer Service Team
LinkedInJan 2022 - View certificate

Assessing and Improving Strategic Plans
LinkedInJan 2022 - View certificate

Master Confident Presentations
LinkedInFeb 2022 - View certificate

Giving and Receiving Feedback
LinkedInJan 2022
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