Chris Lopes

Experience

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  Chipotle

  Oct 2017 - May 2018

  Restaurant Worker
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  Sailfish Splash Waterpark

  Mar 2019 - Aug 2020

  Lifeguard
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  FSU Campus Rec

  Jan 2020 - May 2023

  Supervise (4-7) student employees (customer service reps, member services associates, and court monitors) per shift in various recreation areas including (front desk, fitness floor, and other programmatic areas). Manage Bobby E Leach Recreation Center, a 120,000-sq./ft.-recreation facility and the satellite facility, Fitness Movement Clinic, a 12,000-sq./ft-recreation facility.Oversee the reconciling of daily transactions from guest services sales and facility retail item sales. Conduct hourly facility space checks to ensure building safety, security, and quality. Respond to all medical emergencies and document incidents and accidents. Troubleshoot and/or properly communicate any questions related with access, operations, programming, membership, etc. Show less

  • Facility Supervisor

    Nov 2021 - May 2023

  • Member Services Associate

    Nov 2020 - Nov 2021

  • Customer Service Representative

    Jan 2020 - Nov 2020
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  Risk Placement Services, Inc.

  Jun 2021 - Aug 2021

  Sales Intern

  Worked alongside broker and underwriter teams to explore the day-to-day life of sales within the excess and surplus marketplace. Assisted in new business and the renewal process and learned critical elements within insurance sales and risk management environmentHandled and observed the hardest, unusual, and most interesting types of client risks including Fireworks, Display Contractors, Sports Stadiums, Hurricane Disaster Prone Large Properties, etc.

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  Northern Trust Corporation

  Jun 2022 - Aug 2022

  Wealth Management Digital Services Intern

  Identified design and data inconsistencies in Private Passport, a product used by clients to view their account holdings, investments, markets, etc. and access their financial team with Northern Trust.Analyzed and reviewed a database of client information that was being shared across products which resulted in an accurate viewing of client financials in Private Passport. Presented a framework for retaining and attracting next gen clients in collaboration with a team of my fellow interns in the 2022 Case Competition and won first place. Participated in Advancing Professional Resource Council (APRC)'s volunteer and network opportunities and attended "Lunch & Learns" hosted by executives of various business units. Show less

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  Northern Trust

  Jun 2023 - now

  • Account Manager

    Oct 2024 - now

  • Associate Account Manager

    Jun 2023 - Sept 2024
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  Northern Trust Wealth Management

  Sept 2023 - now

  Trust Associate

  I coordinate account administration for fiduciary, investment management, estate settlement, and custody accounts.I acquire professional and client knowledge by developing the ability to review and interpret governing documents and account agreements.I regularly receive service requests from ultra high net worth clients and partners, obtain appropriate information from partners and client to facilitate service changes or transactions.I coordinate resolution of client issues and inform clients of steps taken to resolve requests or problems.I assists in the development of appropriate action plans for client servicing events and participates in execution and follow-up; communicates with clients regularly.I engage with the Client Support Services Team on execution of client servicing events, account opening and closing, and cash movement. Show less