Roxanne Mooney

Experience

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  Brooklyn VA Medical Center, Department of Veterans Affairs

  Jan 1986 - Nov 1995

  Nephrology Division - Administrative /Clerk

  Duties included:• Managed Control Point budgets and maintained inventory for Hemodialysis unit, Home CAPD and CCPD Programs.• Responsible for reporting to ESRD Network and other Management reports/Disease morbidity statistical reports using floppy disk, Bulletin board uploads/downloads (www), cassette tapes and other technology • Oversight of Hemodialysis Dialysis Technicians and water treatment system microbiology testing (in the absence of Lead).• Maintained and managed reprints and CVs for Chief Nephrologists.• Assigned responsibilities during Nephrology Research Projects.• Pilot Program, Nursing Service - Hemodialysis Nursing Program (NP) – Attended rounds daily with Physicians, managed patient charts and patient condition testing schedules, created consultation requests for ancillary testing/conditions, and transported patients to other consultations. Show less

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  Brooklyn Home Dialysis Training Center

  May 1995 - Jan 1996

  Director, Finance/Patient Accounts

  • Managed Accounts, and Patient Accounts Receivable Billing Team.• Setup new procedures and processes for secondary/copay, coinsurance collections.• Recovered ~1.2 million dollars in old revenue within first 60 days due to updating billing policies and procedures with billing staff procedure changes and implementation of new billing software. Managed Business Deposits and accounts.

• 

  QML, Inc.

  Jan 1996 - Feb 2009

  Director, IT , Project Management, Data Analyst

  • Full-Service Clinical & Anatomic Pathology Laboratory, Nephrology Specialty Services• Managed IT Staff & Supervisor, Nephrology Customer Service Staff and kept Laboratory abreast with new technology and information, policy and procedures.• Oversight of Network, Laboratory servers, and equipment, backups.• Oversight and remote management of installed remote systems and networks setup at Practices solely for Laboratory information exchange.• Oversight and Project Management of direct EMR interfaces with Practices between laboratory information systems, using ASCII, ASTM, HL7 over dial-up, sFTP, and VPN.• Oversight and implementation of new software and technologies for Practice Laboratory information management and Laboratory Management of data. Show less

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  Lifepoint Informatics

  Apr 2010 - Sept 2022

  • Implemented QA plans and procedures for technical QA testing updates and new web technology products for all company web products using web tools, and Netsuite, leading to less support cases, enhanced customer satisfaction and better change control for web developers. Team member for Client web change requests for development and release approval.• Project Management of internal and Client Web projects and implementations for native apps, and custom client-facing website implementations across our product line of healthcare solutions.• Updated change control for Web apps and react, iOS/android apps leading to daily turnover of product technology changes made available to clients. • Stepped in to assist the Sales Team between 10/2021-9/2022 and implemented new communications tools and schedules to ensure clients received the most updated information about the products and services integrated with our product solutions.• Discovery meetings with Clients to build specifications and solutions for operational issues by working with our line of software solutions to integrate and optimize workflows with the latest technology and interfacing. Show less • Career total of over 25,000 hours of Project Management for Hospitals, Provider Offices, Laboratories, Healthcare vendors, HIE LIS EHR EMR systems, and client external and internal interfaces and custom projects.• Led cross-functional teams, executing high-quality healthcare IT solutions, evidencing adept leadership. I have managed Teams with leading vendors, such as eClinicalWorks, Cerner, Epic, NextGen, Athena, Meditech, GE, and other leading EHR/EMR Vendor products to design, build and implement custom, HL7, API FHIR JSON SOAP interfaces, including SIU, MDM, DOC, PDF, ORM, ORU, ADTs (and earlier interface experience with ASCII and ASTM formats). • Streamlined project management processes and plans for enhanced client-vendor communication and cooperation, with high client satisfaction and project turnover. • Extensive knowledge of company technology products and healthcare organizations allowed me to offer clients, as their Account Manager, valuable insight and also design operational solutions that removed roadblocks to growth and development, and increased customer satisfaction.• Senior Project Manager for new client implementations using the Lifepoint Informatics products of healthcare solutions. Show less

  • Web / Sales Manager

    Oct 2020 - Sept 2022

  • Senior Project Manager

    Apr 2010 - Oct 2020
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  Booz Allen Hamilton

  Jun 2024 - now

  Technical Project Manager