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Danielle Norfolk

Danielle Norfolk

Followers of Danielle Norfolk610 followers
location of Danielle NorfolkGreater Leeds Area

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  • Timeline

  • About me

    Membership Operations Manager at BESA Group | Coordinator of the BESA NextGen Network

  • Education

    • Leeds City College

      2016 -
      Level 2 Functional Skills (ICT)

    • Leeds City College

      2014 -
      Level 2 Diploma in Business Administration

      Recording and producing documents, developing interpersonal skills, communicating effectively, ensuring quality, continuous improvement, planning and organisation.

    • Leeds City College

      2014 -
      Level 1 Functional Skills (ICT)

    • Wakefield College

      2019 - 2021
      Level 3 Diploma for Managers and Team Leader Supervisor

      Manage personal performance and development, manage team performance. Principles of leadership and management, people management and business.

    • Leeds City College

      2016 - 2017
      Level 3 Marketing

      Conduct market research to understand a product or service, create and distribute marketing materials for live events, plan and present your own marketing campaign, understand multiple aspects of the marketing industry.

    • Garforth Academy

      2009 - 2014

      9 GCSE’s

  • Experience

    • THE SAFETY MAINTENANCE COMPANY LIMITED

      Sept 2014 - Mar 2021

      General management of a small team, client interfacing, social media and general marketing, accreditation body compliance, course commercial management, quarterly performance reviews, course logistics.

      • Operations Manager

        Oct 2017 - Mar 2021

      • Business Admin Assistant

        Sept 2014 - Oct 2017

    • BESA Group

      Mar 2021 - now

      The BESA NextGen Network are a diverse group of professionals from a range of different backgrounds, working across the building engineering services sector in a variety of roles that support the industry. Exposure to such a diverse group with a range of different skills supports information sharing, career development and offers unique learning opportunities to those involved. As a trade body and membership organisation we support members of all shapes and sizes across the UK, we’re here to help our members and their customers deliver or specify better building engineering services and a better built environment. My role is very focused on building strong working relationships and to drive a positive member journey.

      • Membership Operations Manager

        Nov 2024 - now

      • BESA NextGen Network Coordinator & Member

        May 2023 - now

      • Senior Membership Executive

        Oct 2023 - Nov 2024

      • Customer Success Executive

        Mar 2021 - Oct 2023

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Danielle Norfolk
      TAF Women in Trade Associations 30 under 30 List TAF Mar 2025
    • Awarded to Danielle Norfolk
      BESA Continuous Improvement Recognition Award - Dec 2024