Amy Chalom

Experience

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  Foster Wheeler Energy Ltd

  May 2008 - Sept 2009

  Project Engineering Coop/Intern

  Working in both the Pharmaceutical and Oil & Gas divisions of the company my responsibilities included:• Rolling out and managing an action tracking software for both the project I was involved in and the company as a whole• Creating HAZOP documentation (including the procedure) and acting as a HAZOP Scribe, HAZID Scribe and attending SIL reviews• Writing and Editing Procedures including Health Safety Environment Quality and Security procedures• Dispersion Modelling• Taking minutes of project meeting and issuing them in a timely and organised manner• Research into deaeration of highly viscous solutions• Centre of Gravity and Pipeline Dead-Weight calculations• P&ID markups and rearrangements• Manpower planning and manhour loading• Continuous improvement activities such as organising a project logo competition, teambuilding events and the project newsletter• Assisting in the creation of proposals to win work• Commissioning work such as the creation of module dossiers, flushing and blowing procedures and operations manuals• Creation of a User Requirement Specification for an internal electronic library and user guides for several electronic programmes• Organising meetings with clients, including innovations for briefing documentation, cultural awareness and effective refreshments• Managing Project Advice Notes to clients Show less

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  C&H Fabrics

  Feb 2010 - Sept 2011

  Sales Assistant

  Used expert technical knowledge to advise and inspire customers promoting sales and revenue generation. Key attributes were friendly and approachable demeanor, ability to read body language (would the customer like assistance or to be left alone?), teamwork and technical knowledge. We also upheld the highest ethical standards in giving advice to customers, ensuring it was most beneficial to them rather than simply a 'quick sell'. Work also included promoting the store throughout the local area and encouraging new business.Specialist knowledge included curtain calculations, yarn specifications, knitting, crochet, haberdashery, jewelry making, fabrics and needlework. Show less

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  UOP

  Sept 2011 - Jul 2014

  • Work in Indonesia, Poland, Greece, Italy and China, including communication through translators and awareness of cultural differences• Responsible for providing technical advice to clients for 7 different refinery unit technologies• Familiarity with turnaround mechanical inspection, checkout, loading and startup• High level of flexibility and dedication to achieving outstanding results, including cancelling personal vacation to meet a client requirement for onsite support and willingness to work extra shifts to further education and training• Responsibilities include autonomous work, delivering reports and procedures to customers, shift work, highly effective communications between site crew, operators, translators and customers• Comparing technical bids on new technology offerings• Assisting with sales action planning Show less Technical Services• Unit checkout and troubleshooting assistance on two world class American refineries, including coordinating communications between customer, EPC and construction teams• OSHA 10 hour certification May 2013• Rapid turnaround data collection and evaluation projects. This included exceeding expectations to ensure work presented to clients was of the highest possible standard• Received Bronze Bravo award “following a customer visit... Amy was asked to draft the visit report and turn it around as quickly as possible. With very little guidance she worked extra hours to produce an extremely high quality report, making clear and effective recommendations well beyond that expected from a CDP. The customer and TS team were hugely impressed with the quality of the work she produced and the rapid turnaround from leaving the customer to completion of the report.” • Creation of customer technology focused workshop material, with drive towards effective presentation for ease of recollection. Included creating graphic representations of concepts which have since been given as quick reference guides to customers and are referred to on sites around the worldRenewables R&D• Continuous communications with operators and managers• Coordinating workflow with numerous disparate groups• Data collection, evaluation and trending• Report writing and weekly presentationsGeneral• Continuous focus on HSE including presenting safety improvement suggestions to client refineries• Further technology and effective communication and team management training• Organised UOP attendance at CICI Careers fair and received a Bronze Bravo award in recognition of hard work above and beyond job requirements• Worked with managers and trainees to develop, implement and train others on a system to enhance job handover efficiency. This included monthly presentations to mangers and large groups of trainees, and work with MS Sharepoint• Tour guide for new employees Show less Engineering Group• Tight deadline work with team members in multiple timezones• Presenting PFDs to clients through a translator• Engineering design work as part of a culturally diverse teamGeneral• Continuous focus on HSE including delivering safety messages at the start of meetings, disseminating knowledge of PPE specification requirements to managers and employees, investigation of HSE requirements for correct disposal of used PPE• Taking extra initiative to learn greetings in client languages and to obtain translations of restaurant menus in client languages• Training to familiarise myself with UOP specific technologies, refinery processes, safety awareness, cultural awareness, presentation skills, team management, knowledge sharing and leadership techniques• Creating, managing and editing the CDP Newsletter. This initiative became a technical, cultural, networking and news resource used by both trainees and managers and a team bonding tool. It earned my co-editor and myself Silver Bravo awards for innovation and excellence• Six Sigma Green Belt certification achieved July 2012 Show less

  • Chief Technical Advisor and Technical Advisor (Field Operating Services)

    Sept 2013 - Jul 2014

  • Graduate Technical Advisor (Research and Service)

    Sept 2012 - Aug 2013

  • Graduate Technical Advisor (Engineering)

    Sept 2011 - Aug 2012
• 

  Williston State College

  May 2015 - Aug 2015

  Interim Director for Housing

  · Management and training of Residence Assistants· Responsible for developing 'flawless startup' procedures for effective and efficient student move-in day

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  Western Refining

  Jun 2016 - Aug 2017

  Process Engineer

  • Engineering analysis and Management of Change for FCC rate increase commensurate with $11mil/yr increase in profits• Initiated VRU upgrade project to improve Truck Rack reliability and reduce likelihood of $0.3mil/day shutdown costs• Driving HF Alkylation Unit ARN chemicals upgrade from NaOH to KOH saving refinery $0.6mil/yr and increasing acid flaring neutralization capacity• Managing HF Alkylation Unit waste elimination initiative to reduce costs and increase revenue totaling $0.5mil/yr• Member of Joint Health and Safety Committee, H2S Exposure Reduction Team, Global Volunteer Day Committee Show less

• 

  Andeavor

  Aug 2017 - May 2018

  Process Engineer

  See "Western Refining" below - company name change

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  Flint Hills Resources

  May 2018 - now

  Helping others tell their stories and navigate from non-ideal to smooth flowing processes and systems. I love my job practicing Lean, facilitating Kaizens, teaching others, putting learning into practice and advocating for HOP concepts across Koch and the refining and petrochemicals industryI get to help other people progress to a better spot, reduce stress and increase morale, all whilst reducing waste and applying my engineering background with data analytics. Digging into details and clarifying ideas helps others tell their stories and I'm super fortunate to be part of the conversation, helping to direct how the refining and petrochemicals industry views Human and Organizational Performance, error proofing and preventing future bad days. Show less

  • Senior Performance Improvement Engineer

    Dec 2023 - now

  • Performance Improvement Engineer

    Oct 2022 - now

  • Scheduling Lead

    Oct 2019 - Oct 2022

  • Process Engineer

    May 2018 - Oct 2019