
Patrick Sheehy
Chef and Owner | Más Masa, Marin County, California | 2016-2022

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About me
SaaS Restaurant Technologies
Education

UC Santa Barbara
2007 - 2011Economics Emphasis on AccountingEconomics and Accounting Graduate from UC Santa Barbara with a comprehensive understanding of financial management, business strategy, and economic analysis. Equipped with a solid foundation in both disciplines, I am adept at applying quantitative and analytical skills to solve complex problems and make informed business decisions. My academic experience at UC Santa Barbara has provided me with a diverse skill set, allowing me to thrive in various industries and contribute to organizational… Show more Economics and Accounting Graduate from UC Santa Barbara with a comprehensive understanding of financial management, business strategy, and economic analysis. Equipped with a solid foundation in both disciplines, I am adept at applying quantitative and analytical skills to solve complex problems and make informed business decisions. My academic experience at UC Santa Barbara has provided me with a diverse skill set, allowing me to thrive in various industries and contribute to organizational success. Show less

The Culinary Institute of America
2015 - 2016Associate’s Degree Culinary Arts/Chef TrainingI am currently involved in the 21-month Culinary Arts program in St. Helena, CA. Here in the Napa Valley everyday is Food and Wine. For the past year I have been living and breathing every part of the restaurant world with the aim to own my own establishment upon graduation. The Culinary Institute of America (CIA) is a private, not-for-profit college dedicated to providing the world's best professional culinary education.Excellence, leadership, professionalism, ethics, and… Show more I am currently involved in the 21-month Culinary Arts program in St. Helena, CA. Here in the Napa Valley everyday is Food and Wine. For the past year I have been living and breathing every part of the restaurant world with the aim to own my own establishment upon graduation. The Culinary Institute of America (CIA) is a private, not-for-profit college dedicated to providing the world's best professional culinary education.Excellence, leadership, professionalism, ethics, and respect for diversity are the core values that guide our efforts. Show less

General Assembly
2023 - 2033Certificate Product Manager
Mira Costa High School
-High School Diploma
UC Santa Barbara
2010 - 2011Minor Business Communication Professional Writing and CommunicationThe Business Communication Minor gives students hand-on experience in the world of professional business writing. Through the capstone courses, students work on a variety of assignments for real clients. These projects help to develop students' written, visual, oral, and collaborative skills. The training students receive gives them an invaluable edge over other graduating seniors as they enter the working world.
Experience

Mas Masa
Jan 2016 - May 2022Chef and Owner | Más Masa, Marin County, California | 2016-2022•Chef and Owner of restaurant in Marin County, California which focused on hand-made tortillas made from nixtamilzed corn masa •Involved in all aspects of the business, from concept development to day-to-day operations•Through my leadership and commitment to excellence, established a thriving establishment that consistently exceeded customer expectations•Crafted an innovative farm-to-table menu that highlights the essence of seasonal ingredients and emphasizes sustainable practices• Oversaw the construction process to ensure that the restaurant's design aligned perfectly with our culinary vision, creating an appealing space for our guests•Responsible for finances, budgets, and inventory management to optimize profitability•Built a dedicated and creative team through comprehensive training programs and fostering a positive work environment•Built strong relationships with customers and fostered a loyal customer base•Sold the business in May 2022 to current operators Show less

Ottimate
Jan 2022 - nowCustomer Success• Communicating with 100-160 clients from my book of business to ensure that issues get routed to proper channels, upsell opportunities are capitalized on, and expansion opportunities are identified• Managing a pipeline of 20-30 Opportunities/Leads in Salesforce CRM for upsell opportunities• Building strong client relationships for key clients representing $1k-$28k MRR to maintain positive health scores and acquire new expansion and upsell opportunities• Collaborating with Product, Data, and Engineering to ensure that all customer requests are addressed and resolved as quickly as possible - ideally same day, or a maximum two weeks if engineering projects required• Resolving complaints and tracking Support or Engineering tickets with Freshdesk and Jira respectively, escalating items as needed• Collecting and analyzing data concerning customer behavior toward virtual card payments and online payment methods for product and management teams Show less

Wild Fennel
Jul 2022 - nowCo-Founder | Financial Controller•Co-founded July 2022, driven by our passion for curating exceptional items for the home, garden, and kitchen with an emphasis on showcasing products made right here in California. •Collaborated with local vendors who believe in the power of sustainability and prioritize eco-conscious choices•A passion project that keeps me busy on the side, as I am only responsible for the financial reporting and accounting duties. My wonderful wife handles all day to day operations.
Licenses & Certifications
- View certificate

Product Management
General AssemblySept 2023
Languages
- spSpanish
- enEnglish
- frFrench
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