Deep Enrich
Ketu Kumar
Customer Service Executive
68 followers
Kolkata, West Bengal, India
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About me
Leveraged with banking expirence for 8 years with SME , Retail, Consumer segment and administration skill to lead a team
Education
Udemy Alumni
2023 - 2023Certificate course on Indian Labour Code Labor and Industrial RelationsIndustrial Relation Code 2020
Patna University
2007 - 2010Bachelor of Commerce - BCom Accounting and Business/Management
Sikkim Manipal University - Distance Education
2012 - 2014Master of Business Administration - MBA Banking, Corporate, Finance, and Securities LawCompleted MBA in banking and finance while working. B.Com account. Honours is completed in 2010 with distinction
Experience
Call to connect india pvt. Ltd
Apr 2007 - Jan 2010Customer Service ExecutiveWorked as CCE for Airtel and IDEA in bound procesa yo support my career.
Central Bank of India
Jan 2011 - nowIndustrial Relation with Trade Unions , govt. of India/ IBA and other stakeholders. preparing All HR policies for Bank. INDUSTRIAL RELATION AND POLICY HCM Working as branch head since 2012. Cherished leading ability over last 5 years. NPA management is USP.
Chief Manager
Apr 2023 - nowChief Manager
Apr 2023 - Dec 2023chief manager
Jan 2011 - Dec 2023
Licenses & Certifications
CAIIB
Indian Institute of Banking and Finance
Languages
- enEnglish
- hiHindi
- beBegali
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