Brad Fowler

Experience

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  Georgia Department of Labor

  Aug 1993 - May 2020

  Information Systems Manager 3

  Responsible for oversight of all Tax, Wage, Liability & Imaging operations with 15 direct reports. Direct responsibilities include: IT capital budget planning, strategic vision and long term planning of IT projects, conducted the staff hiring; oversaw disaster recovery for application development and direct communication with executive leadership. Met with Business Users on a regular basis for project initiation and problem solving. Kept them apprised of project statuses. Contacted Georgia employers directly to troubleshoot issues with each of the online computer systems. Met daily with the CIO and Deputy CIO to update them with the status of daily accomplishments of my teams. Wrote SQL and developed reports for system analysis for management. Participated in annual audits from State and Federal entities. Met with the officials of the audits to review system and procedural documentation as well as change control. Oversaw the team of QA analysts for the employer-based systems and the imaging system.Significant accomplishments:• Oversaw the planning and execution of a full scale system move from mainframe platform to distributed server platform for the employer-based systems for the agency. Once completed the conversion reduced the annual operating costs by millions of dollars.• Oversaw and implemented a batch ACH Credit processing system that eliminated the mailing, receipt and manual processing of over 80k paper checks each quarter. The funds were electronically transmitted to the bank with the distribution information sent to the agency. The new automated system eliminated human intervention of many staff.• Key in the design, development and implementation of the Quarterly Tax & Wage Java-based Filing System. The web application allowed direct upload of employer wage data in Excel, CSV or NASWA format, tax entry and live processing of the submission for instant results. The system won national awards for the agency. Show less

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  Primerica

  Aug 2020 - May 2022

  Insurance Agent
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  Hoshizaki America

  Jan 2021 - Dec 2021

  Materials Specialist
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  End Violence Against Women International

  Dec 2021 - Nov 2022

  Information Technology Specialist

  Responsible for maintaining four WordPress websites and all IT related tasks for the organization. As the sole IT personnel, I am responsible for keeping all systems running utilizing Azure, Adobe Admin, MS 365 Admin Center, SharePoint, and Exchange. Also responsible for troubleshooting both office and client hardware and software, daily reporting, and helpdesk calls. I am in charge of all of the system maintenance and site upgrades handled in off-hours on weekends. During our national conferences I maintain the remote equipment, troubleshoot user issues and monitor streaming connections. Show less

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  Gordon State College (official)

  Nov 2022 - now

  Systems Administrator

  Responsible for maintaining all Faculty/Staff/Student accounts within the College. Utilized VMware to stand up servers as needed and RDC to access server functions and data. Used Fortinet to maintain the Wi-Fi community. Developed and maintained Dynamic Forms. Employed Azure, Adobe Admin, DUO Mobile 2FA, Teams, MS 365 Admin Center, SharePoint, Active Directory and Exchange to troubleshoot account issues and development. Responsible for troubleshooting user hardware and software issues over the helpdesk and Teams voice center. Setup, trained staff, and operated the College AV system for events. Participated in the President’s year-long Leadership Academy. Modified SQL for reports. Managed PeopleSoft accounts. Used Cascade to modify and maintain the GSC website. Trained users on various simple IT tasks so that they may be self-sufficient. Provided cyber training on AI, phone safety, and Internet safety. Show less