Danielle DeBoe

Danielle DeBoe

Shift Lead

location of Danielle DeBoeBothell, Washington, United States

Connect with Danielle DeBoe to Send Message

Connect

Connect with Danielle DeBoe to Send Message

Connect
  • Timeline

  • About me

    Customer Centric Operations and Product Manager | Results-Driven Leader | Master of Pivoting

  • Education

    • Pepperdine University

      2014 - 2017
      Business Administration Business Administration and Management, General
    • Washington State University

      2017 - 2019
      Viticulture Certificate Viticulture and Enology
    • Washington State University

      2020 - 2021
      Enology Extension Program Viticulture and Enology

      Activities and Societies: http://wine.wsu.edu/education/

  • Experience

    • Gobble

      Jan 2013 - Dec 2013
      Shift Lead

      Led a team of four people each shift, taught new employees how to work the kitchen line and register, delivered best customer service, and maintained quick and timely service.

    • Madrona Ridge Residential LLC.

      May 2014 - Jul 2014
      Leasing Consultant

      Managed demographics of multiple apartment complexes in the Greater Seattle area, showed and leased apartments, sufficient in leasing computer software, and worked closely with Security Properties, Inc.

    • Tri Delta Sorority

      Nov 2014 - Mar 2015
      Service Leadership
    • REX

      Jan 2017 - Oct 2021

      Support the REX sales and marketing teams, including in-office tasks and work around the LA metropolitan area, assisting REX customers. Tasks include marketing tactic results tracking, reporting, phone support, data entry, and sign rider installation. Also have the opportunity to participate in marketing and sales meetings, lunches, as well as sales initiatives.Managed a team of 150+ part-time agent contractors nationwide.Drove the launch of REX in 13 new markets, including vendor acquisition and process development. Show less

      • Product Manager

        Jan 2020 - Oct 2021
      • Senior Product Operations Manager

        Jan 2019 - Jan 2020
      • Associate Manager, Customer Operations

        Jan 2017 - Jan 2019
    • Rocky Pond Estate Winery

      Sept 2021 - now
      Senior Operations and Technology Manager

      Oversees the business efficiencies and tech stack at Rocky Pond. This includes, but not limited to, tasting room operations, inventory management, and controls, state and federal compliance, IT strategies, and facilities management. Making important policy and strategic decisions, developing andimplementing of operational policies and procedures, and review of the financial health ofthe company. I help promote a company culture that encourages integrity, positive results, excellence,an attitude of servitude, and sustainability. Show less

    • Lish

      Oct 2024 - now
      Customer Success Manager

      As a Customer Success Manager at Lish Catering, I am dedicated to ensuring our clients experience seamless and exceptional service from start to finish. By building strong relationships, understanding client needs, and offering tailored solutions, I help businesses elevate their catering experiences. My focus is on driving satisfaction, retention, and long-term partnerships, all while supporting Lish's mission to deliver top-tier, personalized catering services.

  • Licenses & Certifications

    • Food Handlers License

    • WSET Level 2 Certification

      WSET — Wine & Spirit Education Trust
      Jun 2022
    • MAST Certification

      Washington Hospitality Association Education Foundation
      Jan 2021
    • Google Certifications - Data Analytics (Pending)

      Google
      Aug 2024
    • California Real Estate License

      California Bureau of Real Estate
      Jun 2017
    • Washington State Real Estate Broker

      Washington State Department of Licensing
      Apr 2021